Jennifer Jacobs

• Led cross-functional teams to deliver service projects on time and within budget.
• Developed project plans, timelines, and resource allocations for multiple initiatives.
• Coordinated distribution of community quality of life surveys, enhancing resident engagement and feedback collection.
• Coordinated corporate operations surveys.
• Managed Employee Recognition Program to foster employee morale and retention.
• Managed local board of directors including creating board meeting minutes.
• Managed Employee Recognition Program.
• Administrator of PolicyStat
• Managed local board of directors, creating meeting minutes to ensure accurate record-keeping and accountability.
• Supported various disciplines within the organization to ensure administrative efficiencies.

Oversaw in-house advertising agency to ensure alignment with marketing strategies and brand objectives.

• Managed the in-house advertising agency.
• Developed annual budget to allocate resources effectively across marketing initiatives.
• Annual budgeting.
• Monthly invoicing.
• Invoice reconciliation.
• Directed client management to foster strong relationships and address project needs.

• Led negotiations with media partners to secure favorable rates and placements.
• Developed media buying strategies to enhance client campaign effectiveness.
• Analyzed market trends and audience insights to optimize ad placements.
• Managed relationships with vendors and media outlets for seamless execution.
• Utilized analytics tools to track campaign performance and ROI metrics.