Jennifer Jaeger

Supported communities in creating change to meet goals by building will and supporting leadership structure.

Utilized quality improvement tools to assess performance, set improvement aims, design plans and evaluate progress of communities in their work toward functional zero.

Analyzed and assessed the performance of existing processes and practices in order to support improvement.

Supported startegic goals across the organization by partnering with other teams.

Coached to support and create equity

Supported Built for Zero efforts in communities by providing coaching and strategic supports.

Managed community relationships through regular coaching on efforts to reach functional zero.

• Managed compliance activities.
• Served as subject matter expert by advising staff and working directly with external agencies throughout audits or to remedy compliance issues.
• Provided expert guidance to colleagues on matters related to regulatory compliance, solidifying company-wide understanding of requirements.

Oversaw the Community Services Division for the City of Rockford, overseeing a 20 million dollar budget that provided services and supports to people in poverty. This included managing the city's homeless programs and grants including leading the local Built for Zero Initiative.