Open To Work
Jennifer Jaeger
Rockford,Illinois
Work Preference
Summary
Dynamic professional with extensive experience in strategic partnership development and program management in the field of addressing social impact policies and issues with a focus on housing and homelessness. Skilled in contributing to enhanced community engagement and operational effectiveness. Committed to leveraging data-driven insights to drive impactful community initiatives.
Overview
28
28
years of professional experience
Work History
Deputy Director Strategy and Impact
Community Solutions International
New York, New York
07.2023 - 08.2026
- Developed strategic partnerships with local organizations and stakeholders.
- Oversaw program implementation to ensure alignment with organizational goals.
- Analyzed data to identify trends, informing strategic decisions on challenges and opportunities.
- Managed project budgets to optimize resource allocation and funding.
- Led community engagement initiatives, enhancing participation in social development projects.
- Facilitated workshops and training sessions, empowering community leaders and volunteers.
- Mentored team members to foster collaboration and professional growth.
- Ensured compliance with laws and regulations governing operations.
Grants Compliance Officer
YMCA of the Rock River Valley
Rockford, IL
10.2022 - 07.2023
- Conducted regular audits to identify and address compliance issues effectively.
- Developed training materials to educate staff on compliance policies and procedures, enhancing understanding and adherence.
- Reviewed incidents and reports to ensure compliance with organizational policies and mitigate risks.
- Assisted in creating risk assessments for various programs and activities.
- Monitored regulatory changes impacting YMCA operations and programs continuously.
- Facilitated workshops to promote understanding of compliance requirements among staff.
- Advised management on best practices in compliance-related matters.
- Assessed the effectiveness of existing processes and procedures related to compliance.
- Maintained compliance frameworks, policies and documentation to support audits.
- Evaluated proposed changes in laws or regulations that may affect business operations.
- Identified gaps in existing controls and recommended corrective actions to strengthen compliance framework.
- Met project deadlines consistently in optimizing regulatory and operational performance.
- Reviewed contracts, agreements, documents, and other materials for legal accuracy and completeness.
- Established working relationships with regulatory agencies.
- Collaborated with other departments to develop comprehensive compliance programs.
- Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
- Reported any identified discrepancies or irregularities to senior management.
- Reviewed contracts for compliance with applicable laws and regulations.
Community Services Director
City of Rockford Illinois
Rockford, Illinois
10.1998 - 09.2022
- Developed community outreach programs to enhance resident engagement and participation.
- Led Built for Zero Homeless Initiative which resulted in meeting the standards for USICH for ending homelessness for veterans and chronic individuals in the Continuum of Care service area.
- Managed 20 million in budgets and resources for community service projects across diverse neighborhoods.
- Facilitated partnerships with local organizations to address community needs and challenges.
- Evaluated program effectiveness through participant feedback and community surveys.
- Led team meetings to strategize on community development initiatives and resource allocation.
- Implemented new technologies designed to streamline workflow processes associated with providing access to social services.
- Assessed current programs to ensure efficiency and compliance with local regulations.
- Established partnerships with universities, nonprofits, and corporations to foster collaboration among stakeholders.
- Developed and implemented community outreach plans to increase public awareness of available services.
- Served as a liaison between service providers, elected officials, and members of the public.
- Created policies and procedures governing the delivery of community services.
- Conducted research on emerging issues impacting vulnerable populations.
- Verified team compliance with established procedures and protocols critical to successful services.
- Analyzed demographic trends in order to develop targeted strategies that addressed specific needs within the community.
- Coordinated solutions to practical problems faced by participating individuals, built solutions to financial issues and coordinated smooth discharges.
- Provided guidance on grant applications for funding opportunities related to community service initiatives.
- Created detailed reports on the effectiveness of existing community service initiatives.
- Prepared presentations outlining program goals, objectives, successes, challenges.
- Partnered with local businesses, organizations, and government agencies to maximize resources and expand reach.
- Collaborated with other directors to coordinate joint projects that addressed shared objectives.
- Ensured compliance with applicable laws relating to community service operations.
- Monitored staff performance in order to promote best practices and identify areas for improvement.
- Researched and analyzed community needs to determine program directions and goals.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Provided hands-on and proactive leadership to community services staff.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Acted as consultant to community programs by interpreting regulations and policies.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
Education
Bachelor of Science - Psychology
Seton Hall University
South Orange, NJ06-1986
Skills
- Strategic partnership development
- Program implementation
- Data analysis
- Budget oversight
- Compliance auditing
- Risk assessment
- Community engagement
Timeline
Deputy Director Strategy and Impact
Community Solutions International
07.2023 - 08.2026
Grants Compliance Officer
YMCA of the Rock River Valley
10.2022 - 07.2023
Community Services Director
City of Rockford Illinois
10.1998 - 09.2022
Bachelor of Science - Psychology
Seton Hall University