Jennifer J. Allman

Create, plan, and execute member events.
Work with members, guests, potential clients and departments independently in planning, coordinating, and executing all events
Properly schedule use of facilities and banquet spaces.
Produce banquet event orders for all events.
Work with social and group contacts, Chef, and Restaurant Managers to deliver F&B needs. On the day of the event: greet, contact, and oversee execution of the event.
Develop and maintain files for all events including items such as contracts, banquet event orders, purchase orders, check requests, expenses, brochures, promotional material, etc.
Develop and manage seasonal/annual calendar of events.
Track revenue/expenses for all events. Quote prices and compile all charges for the Accounting department.
Uphold the standards, expectations, and service quality established for events.
Maintain a clean and neat work environment.
Effectively handle multiple tasks.
Maintain a professional standard including, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence. Will not discuss work-related issues with members and guests.
Support and adhere to the CORE Values, the Mission Statement, and Philosophy as defined by the Club.
Maintain a positive attitude and the flexibility to take on new and different tasks as assigned.

• Strengthen client loyalty by delivering memorable experiences that exceeded expectations.
• Oversee event logistics by coordinating vendors, venues, and staff.
• Manage event schedules with detailed planning to enhance attendee experience.
• Lead diverse teams by assigning roles and responsibilities aligned with individual strengths.
• Optimize event budgets by negotiating contracts with vendors and suppliers.
• Manage budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
• Build/maintain community relationships with non-profit and leadership organizations such as the Lee County Sheriff's Department, Lee Health Cancer Awareness, etc.

• My education & lifelong professional experience proved to be the prefect culmination of success in this position
• As a one-person department, I performed everything from start to finish that involves events, social activities, and recreation for an 800-unit, multi-residential gated community (condominiums, villas & single-family homes) governed by a master association representing 14 homeowner associations
• The property I oversaw included: A clubhouse, dining area, stage/audio/visual/lighting sound booth, meeting rooms, full kitchen, fitness room, gaming areas and administration office, Pavilion, Two tennis courts, Four pickleball courts, Two Bocce Ball Courts, Six Shuffleboard Courts, One Olympic-size pool, patio, showers/restrooms, Three satellite pools, patios, showers/restrooms
• My responsibilities included: Inspiring a common bond and spirit of goodwill throughout the community
• Planning, promoting, organizing, scheduling, coordinating, and implementing all events, social activities & events on an annual basis
• Working collaboratively with the Recreation Committee to create new events/activities and evaluating the needs of the community
• Attending all social events
• Learning & becoming familiar with residents & their names
• Listening & responding to residents’ needs and interests
• Providing accommodation for those with special needs
• Creating a monthly calendar of events, weekly bulletins, & daily announcements
• Utilizing various forms of communication to advertise programs & events (web-based programs, newsletters, email, Facebook & bulletin boards)
• Locating and negotiating all terms of contracts for entertainers, caterers, and other vendors; Assuring all vendors are insured & bonded
• Seeking out and reinforcing relationships with the greater community area
• Engaging the community in charitable projects
• Implementing & maintaining a registration process for all events & social activities
• Assisting with developing rules, regulations, & policies for the clubhouse & master association property
• Administering/accounting for cash/credit card payments
• Encouraging participation and involvement of all residents in programs, activities, & events
• Recruiting, scheduling, and evaluating qualified/certified instructors for fitness, aquatics, and recreational classes
• Evaluating equipment needs and procurement
• Overseeing travel opportunities & assisting in the planning process
• Verifying all programs meet state/federal regulations and are safe and appropriate
• Recruiting & training volunteers
• Maintaining a facility-use calendar for the clubhouse, multi-purpose rooms, recreational facilities and the pavilion
• Monitoring use of the clubhouse
• Exhibiting effective office management skills
• Managing general Master Association business
• Scheduling monthly meetings for all Homeowner Associations
• Working collaboratively with the Finance Committee to develop a budget for the department
• Being accountable for all funds in the department
• Producing a monthly report showing income, expense, & balance
• Maintaining an accounting system for monies collected for special events, rentals, sales & other services
• Depositing, disbursing, and accounting for all monies
• Providing the Master Board with a monthly report including attendance, revenues, expenses & office expenditures
• Operate the recreation fund by collecting fees for events, activities, & rentals

• I provided a positive, memorable dining experience in a high-volume restaurant
• My success was achieved through detail-oriented, friendly customer service coupled with a passion for the growth of the company
• Expert knowledge of the products and genuine concern for customer satisfaction along with professional integrity was served to everyone entrusted to my care
• I also facilitated off-site private parties catered by the restaurant
• Responsibilities included coordinating and executing banquet functions including set-up, food and drink service, event monitoring, clean-up, tear-down and billing

• Throughout this period, I worked at two of the hotel chain's resorts sporadically in both Florida and Michigan
• My primary positions were in high-volume restaurants and lounges, banquet services and golf facilities
• My roles included private dining, bartending, and facilitating large events such as weddings and conventions

• My role as a feature writer and graphic designer was a personal milestone
• My journalistic roots were awakened, and my communications career came back to life after being dormant while caring for my parents and working in the hospitality industry

• My 11-year career with this fraternal benefit organization encompassed all aspects of communications, public relations, advertising, event planning, administrative and management skills
• Responsibilities included: Quarterly member magazine / Monthly lodge system newsletter
• Biweekly employee newsletter / Weekly sales agency correspondences
• Promotional materials / Product & benefits brochures
• Photographing events and people
• News releases
• Graphic design/desktop publishing
• Commercial printing
• Cataloging, archiving, and maintaining historical records and photographs
• Directing staff and interns
• Providing technical support
• Planning and orchestrating member events and sales conferences

• My work at the official newspaper of the Catholic Diocese of Toledo reinforced my desktop publishing skills
• Responsibilities included: Digitally composing 36-page biweekly tabloid newspaper
• Designing client advertising
• Creating sales materials for marketing representatives

• As a staff member for this weekly newspaper, I sharpened my journalism skills and gained knowledge on a wide spectrum of topics
• Wrote news and feature articles
• Wrote community announcements
• Covered township, county and city government meetings
• Discovered and wrote human interest stories
• Photography

• I performed a variety of tasks at this rural community newspaper
• Wrote news and feature articles
• Typeset copy / Assisted with paste-up page layout
• Photography and graphic design / Advertisement composition