Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jennifer J. Chavez

Clovis,USA

Summary

Experienced general manager with twenty-six years in the food industry. Skilled in leading cross-functional teams, driving revenue growth, and operational management. Dedicated to company success through strategic planning and team development. Positive leader aiming to be a valuable team member.

Overview

25
25
years of professional experience
1
1
Certification

Work History

General Manager

Guadalajara
10.2023 - Current
  • Training staff to follow restaurant procedures
  • Maintaining safety and food quality standards
  • Keeping customers happy and handling complaints
  • Organizing schedules
  • Recording payroll data
  • Food and supply ordering
  • Supervising daily shift operations
  • Ensuring correct end of the day cash outs
  • Interviewing and recruitment of new employees
  • Reference: Amanda Ornelas (Asst. Manager); 575-693-1160

Server

K-Bobs Steakhouse
01.2023 - 10.2023
  • Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; answering food preparation questions
  • Serve orders by picking up and delivering patrons' choices from bar and kitchen
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Fill in for absent staff as needed
  • Assist with special events as needed
  • Adhere to grooming and appearance standards consistently
  • Promptly address customer service issues and refer customers to management when necessary
  • Reference: Bobby Robles (Manager); 575-693-2152
  • Left K-Bobs to open Guadalajara but it is a sister store to K-bobs

General Manager

Fat boys BBQ
01.2008 - 12.2022
  • Training staff to follow restaurant procedures
  • Maintaining safety and food quality standards
  • Keeping customers happy and handling complaints
  • Organizing schedules
  • Recording payroll data
  • Food and supply ordering
  • Supervising daily shift operations
  • Ensuring correct end of the day cash outs
  • Interviewing and recruitment of new employees
  • Reference : Marissa Hernandez (Asst. Manager); 575-791-8505

Car Hop/Shift Leader

Twin Cronnies
07.2000 - 01.2008
  • Serve orders by picking up and delivering customers' choices from the kitchen; collected cash and debit payments in a timely manor
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Fill in for absent staff as needed
  • Maintaining safety and food quality standards
  • Keeping customers happy and handling complaints
  • Organizing schedules
  • Recording payroll data
  • Food and supply ordering
  • Supervising daily shift operations
  • Ensuring correct end of the day cash outs
  • Reference: Jessica Sanchez (Asst. Lead Carhop); 575-513-8957

Education

Clovis Community College of Nursing
Clovis, NM
01.2024

High School GED Program - undefined

Clovis High School
Clovis, NM
01.2001

Skills

  • Extensive experience in food service and business operations
  • Collaborative team member
  • Proactive and enthusiastic worker
  • Detail-oriented quick decision-making
  • Daily operations management
  • Efficiency-focused cost management
  • Driving profitability through strategic initiatives
  • Guidance for productivity enhancement
  • Cultivated relationships with suppliers, vendors, and customers
  • Market trend analysis
  • Reduced carrying costs through inventory oversight
  • Controlled labor costs through strategic scheduling
  • Enhanced productivity through streamlined workflows

Accomplishments

  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.

Certification

  • Food handlers
  • Server permit

Languages

English

Timeline

General Manager

Guadalajara
10.2023 - Current

Server

K-Bobs Steakhouse
01.2023 - 10.2023

General Manager

Fat boys BBQ
01.2008 - 12.2022

Car Hop/Shift Leader

Twin Cronnies
07.2000 - 01.2008

High School GED Program - undefined

Clovis High School

Clovis Community College of Nursing

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