MYA N DIXON
FORT MYERS,FL
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
7
7
years of professional experience
Work History
Lead Medication Technician
The Windsor Of Cape Coral
Cape Coral, Florida
07.2020 - Current
- Verified patient information and documented medication administration accurately in patient charts.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Liaised with nursing staff to prepare and administer prescribed medications to patients.
- Obtained, recorded and reported patient vital signs for medication administration.
- Monitored vital signs prior to administering medications and reported any changes or irregularities to the supervising nurse.
- Assisted with training new Certified Medication Technicians on medication administration processes.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Ensured that medication was stored correctly according to manufacturer guidelines and facility policies.
- Conducted routine rounds throughout assigned units to ensure compliance with medication protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Participated in team meetings to discuss patient care and medication management strategies.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Followed protocols for disposing of expired or unused medications safely.
HHA
Mind And Mobility Home Health
Fort Myers, Florida
12.2017 - Current
- Take care of the elderly inside of their own home or nursing home
- Assist clients with activities of daily living including helping with meals, transportation, transferring using devices, bathing, dressing, and grooming
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Used mobility devices to transport patients
- Documented activities and recorded information in the EMR system
SCHEDULER INTAKE COORDINATOR
HAVEN HOME CARE
FORT MYERS, FL
12.2023 - 10.2024
- Working up referrals in intake
- Scheduler for different territories
- Inputting patient into kinnser
- Answer phone calls, assist patient care , assist field staff
- Providing administrative and clerical support
- Preparing orders
- Entered information into the system to update status reports
- Updated patient information in databases and adhere to confidentiality requirements
- Gather personal and insurance information from each patient
- Maintained accurate records of all tasks completed by the team.
REGISTERED BEHAVIORAL TECH
ABA CENTERS OF AMERICA
WEST PALM BEACH, FL
12.2022 - 02.2024
- Identified and addressed individual mental health challenges to support patients
- Participated in treatment planning by helping to identify patients problems, needs and strengths
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff
- Collaborated with clients and clinician to develop and support goals and clinical treatment plans
- Engaged clients in therapeutic groups to promote coping skills, education and life skills
- Influenced patients' behavior with interaction, counseling or instruction
SCHEDULER
SOUTHWEST FL HOME CARE
FORT MYERS, FL
09.2020 - 12.2022
- Working up referrals in intake
- Scheduler for different territories
- Inputting patient into kinnser
- Answer phone calls, assist patient care , assist field staff
- Providing administrative and clerical support
- Preparing orders
- Entered information into the system to update status reports
- Updated patient information in databases and adhered to confidentiality requirements
- Gather personal and insurance information from each patient
Education
Associates - Health information technology
FSW
FORT MYERS, FL01.2025
Diploma - General studies
DUNBAR HIGH SCHOOL
FORT MYERS, FL05.2017
Skills
- Communication
- Strong decision making
- Time Management
- Self-motivation
- Leadership
- Adaptability
- Proficient in Microsoft Office including Excel and Powerpoint
- Clerical skills
- First Aid/CPR
- HIPPA trained
- Knowledge of Medical Terminology
- Excellent Customer Service Skills
- Critical Thinking
- Adaptability and Flexibility
- RBT Certification
- Medicaid Provider
- Good Work Ethic
- Data Management
- Reliable & Trustworthy
- Friendly, Positive Attitude
- People Skills
- Med Technician
Timeline
SCHEDULER INTAKE COORDINATOR
HAVEN HOME CARE
12.2023 - 10.2024
REGISTERED BEHAVIORAL TECH
ABA CENTERS OF AMERICA
12.2022 - 02.2024
SCHEDULER
SOUTHWEST FL HOME CARE
09.2020 - 12.2022
Lead Medication Technician
The Windsor Of Cape Coral
07.2020 - Current
HHA
Mind And Mobility Home Health
12.2017 - Current
Associates - Health information technology
FSW
Diploma - General studies
DUNBAR HIGH SCHOOL