Shaylyn Zander
Marion,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Lead Medication Technician
Brookdale Senior Living
03.2014 - 07.2023
- Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
- Documented patient information and care activities in electronic health record.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, Dementia and Alzheimer's.
- Interacted with patients and monitored vital signs during time of admission to report details to licensed nurse.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Adapted quickly to changing patient needs by maintaining up-to-date knowledge on new medications and treatment protocols.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Followed directions of licensed nurses to administer medications and treatments.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Reordered medication to maintain adequate supply.
- Supported needs of 50+ residents under long-term care.
- Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Turned and repositioned patients to prevent bedsores.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Receptionist
Coronado At Stone Oak
09.2015 - 03.2016
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Innovative Approaches To Education
San Antonio, TX03.2015
Skills
- Communication
- Typing 45 WPM
- Organization
- Customer Service
- Patient confidentiality
- Staff Training and Development
- Medical Records Management
- Patient Care
Timeline
Receptionist
Coronado At Stone Oak
09.2015 - 03.2016
Lead Medication Technician
Brookdale Senior Living
03.2014 - 07.2023
High School Diploma -
Innovative Approaches To Education
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