Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Jesso

Naperville,IL

Summary

Dynamic Tennis Programming Manager at Huntington Estates Bath and Tennis Club, skilled in team leadership and budget management. Successfully enhanced program quality and collaboration, while implementing innovative marketing strategies that boosted auction revenue as Silent Auction Chair. Proven project management abilities with a focus on achieving impactful results and fostering strong relationships.

Overview

30
30
years of professional experience

Work History

Tennis Programming Manager

Huntington Estates Bath and Tennis Club
01.2020 - Current
  • Created and managed tennis lessons and work with the Tennis Professionals to maintain a top notch program.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

HOA Communication Manager

Pembroke Commons HOA
01.2010 - Current
  • Managing the communications for my Home Owners Association ie: Welcoming new neighbors, sending out alerts of events to neighbors through email and Social Media.

Silent Auction Chair

Noah's Home and Hope 4 Bridget
01.2011 - 11.2021
  • Increased bidder participation by implementing a user-friendly online auction platform.
  • Oversaw successful live and silent auctions events, managing logistics from setup to final transactions.
  • Implemented innovative marketing strategies that increased awareness of upcoming auctions among target audiences.
  • Enhanced auction revenue by cultivating relationships with high-profile donors and collectors.
  • Effectively managed post-auction activities such as payment processing and item shipment to winning bidders.
  • Successfully resolved any disputes or issues arising during an auction event while maintaining professionalism.
  • Oversaw planning of exhibitions, auctions and related auction activities.
  • Coordinated packaging, shipping and transportation of sold merchandise.
  • Continuously monitored market trends to identify new opportunities for growth within the industry sector.

Administrative Assistant

Meredith Publishing
05.1995 - 06.2005
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained inventory of office supplies and placed orders.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.

Education

Bachelor of Arts - Communications

Loyola University of Chicago
Chicago, IL
06-1994

Skills

  • Team leadership
  • Budget management
  • Project management
  • Program development

Timeline

Tennis Programming Manager

Huntington Estates Bath and Tennis Club
01.2020 - Current

Silent Auction Chair

Noah's Home and Hope 4 Bridget
01.2011 - 11.2021

HOA Communication Manager

Pembroke Commons HOA
01.2010 - Current

Administrative Assistant

Meredith Publishing
05.1995 - 06.2005

Bachelor of Arts - Communications

Loyola University of Chicago

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Jennifer Jesso