Farida Amin
Naperville,IL
Summary
Dynamic AOG Controller with over 15 years at United Airlines, excelling in strategic planning and risk management. Proven track record in sourcing critical aircraft parts, ensuring timely availability for maintenance operations. Strong communicator, adept at collaborating with cross-functional teams to enhance operational efficiency and achieve cost savings.
Overview
16
16
years of professional experience
Work History
AOG Controller
United Airlines
01.2023 - Current
- Manage, source and procure parts (purchase, loan, exchange) and track critical aircraft parts and tools to support AOG operation.
- Collaborate with Aircraft Routing, Engineering, TOMC, Inventory planning, Maintenance Technicians and Station Operations to ensure the correct parts and tools are available on time for MX to work.
- Ensuring accuracy and aircraft effectivity by researching part numbers in IPC/ IFM reference.
- Use TOCS/Sceptre/Volare/Unimatic to coordinate systematic updates of the parts.
- Coordinate with logistics both domestic and internationally to arrange the shipping of the parts for the AOG AC's, MEL's, Deferred items as well as non routine log pages.
Scheduler, Crew Hotel Ops
United Airlines
01.2010 - 12.2022
- Monitor & supervised daily operations for night shift for 10+ years of assigning hotels and transportation supporting 24/ 7 operational department using HOME, COSMOS, SSD/ Volare, Unimatic/ SHARES system
- Communicated with Flight Attendants and pilots scheduling to develop hotel and transportation assignments for working crews, military charters (MAC), Test duty pilots (TDY), extra lift and flight test pilots.
- Proactively communicate with both domestic and international hotels in acquiring rooms, ensuring compliance with ALPA and AFA contracts.
- Responsible to cancel unused rooms at all locations ensuring company cost savings. Determine staffing level & managed manpower for shifts.
- Prepared shift briefings & communications for the department. Answered pilots & FA's complaints.
Inflight Crew Scheduler
United Airlines
10.2011 - 04.2013
- Responsible for all day-to-day activities of crew scheduling ensuring the proper staffing of flights within FAR limitations and Flight attendant CBA agreements.
- Monitored crew legalities, communicated changes, delay notification, and assignment modifications. Reassigned flight attendants as needed, provided 24/7 support to the flight attendant issues,
- Communicated with AFA union to address any issue pertaining any inflight crew members as needed.
Education
Bachelor of Science - Liberal Arts And Sciences
University of Illinois At Chicago
Chicago, IL05-2009
Bachelor of Science - Biotechnology
Amravati University
India06-2004
Skills
- Strategic planning
- Work with TOCS
- Knowledge of Aircraft Maintenance Operations
- Open communication
- 15 years at UA
Timeline
AOG Controller
United Airlines
01.2023 - Current
Inflight Crew Scheduler
United Airlines
10.2011 - 04.2013
Scheduler, Crew Hotel Ops
United Airlines
01.2010 - 12.2022
Bachelor of Science - Liberal Arts And Sciences
University of Illinois At Chicago
Bachelor of Science - Biotechnology
Amravati University