I have been recognized as a caring, empathetic counselor with years of experience in various settings. I have a unique skill set that lends itself to building rapport with different groups to encourage honesty, communication, safety, and growth.
Overview
21
21
years of professional experience
Work History
Residential Counselor
Cornerstone of Recovery
Louisville, TN
05.2021 - 03.2023
Facilitated therapeutic groups, outings, and one-on-one counseling for my patients.
Assisted with crisis intervention services when needed
Maintained accurate records of client information, including medical histories, medications administered, and counseling sessions attended.
Admissions Specialist
University of Tennessee, Knoxville
Maryville, Tennessee
11.2018 - 05.2021
Recruited and admitted both international and domestic students for over one hundred and sixty graduate programs
Bankruptcy Specialist
Vanderbilt Mortgage and Finance Inc.
Maryville, Tennessee
07.2012 - 09.2018
Worked with clients to create payment plans and promote home ownership, offering counseling and advice on filings.
Investigator
Department Of Children's Services, State Of TN
Knoxville, Tennessee
08.2010 - 07.2012
Investigated reports of child abuse, neglect, abandonment, domestic violence, and death.
Provided targeted counseling services for families on my caseload.
Conducted home visits, interviews, and assessments in order to evaluate the safety of a child's environment.
Collaborated with other agencies such as law enforcement, mental health providers, schools, and social services.
Maintained detailed records on all cases including reports and notes from interviews.
Direct Care Provider
Health Connect America
Knoxville, Tennessee
02.2010 - 10.2010
Developed individualized treatment plans and performed one-on-one and family counseling to address a wide range of issues, including substance abuse, anger management, impulse control, suicidal tendencies, and other emotional and behavioral concerns
Assistant Store Manager
Chili's Restaurant
Lenoir City, Tennessee
05.2006 - 12.2009
Managed all aspects of operations of a high-volume restaurant including staff supervision of over 60 employees
Case Manager
Department of Children and Family Services
McDonough, GA
01.2002 - 12.2005
Assessed clients' needs, developed service plans and monitored progress towards goals.
Provided crisis intervention support for clients in emergency situations.
Maintained accurate case records and documentation according to agency guidelines.
Education
Bachelor of Arts - Sociology With Emphasis On Criminology
The University of Tennessee - Knoxville
Knoxville, TN
12-1998
Skills
Helpful, Honest, Respectful, and Direct with both cooperative and disgruntled clients
Excellent communication skills, such as a supportive counselor, matter-of-fact messenger, and, when necessary, opposing adversary
Always bring a positive and supportive attitude to the Team
Meticulous in documentation and record keeping for client case management
Accomplishments
Inducted member of the National Society of Leadership and Success
Timeline
Residential Counselor
Cornerstone of Recovery
05.2021 - 03.2023
Admissions Specialist
University of Tennessee, Knoxville
11.2018 - 05.2021
Bankruptcy Specialist
Vanderbilt Mortgage and Finance Inc.
07.2012 - 09.2018
Investigator
Department Of Children's Services, State Of TN
08.2010 - 07.2012
Direct Care Provider
Health Connect America
02.2010 - 10.2010
Assistant Store Manager
Chili's Restaurant
05.2006 - 12.2009
Case Manager
Department of Children and Family Services
01.2002 - 12.2005
Bachelor of Arts - Sociology With Emphasis On Criminology
The University of Tennessee - Knoxville
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