Hi, I’m
JENNIFER J HILL, MPH, MSN, RN
Maricopa,AZ
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
11
years of professional experience
1
Certification
13
years of post-secondary education
1
License
Work History
Gila River Health Care
Public Health Nursing Program Manager
07.2025 - Current
Job overview
- Meet regularly with project stakeholders to assess progress and make necessary adjustments.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Championed best practices in project management, fostering a culture of continuous improvement.
Casa Grande AcademyCasa Grande, AZ
Registered Nurse
06.2024 - 04.2025
Job overview
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Virtue Recovery CenterChandler, AZ
Director of Nursing
06.2023 - 01.2024
Job overview
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Performed rounds to observe care and interview staff, residents, and families.
Chicanos Por La Causa CorazonPhoenix, AZ
Lead Registered Nurse
09.2021 - 05.2023
Job overview
- Enhanced patient satisfaction scores through consistent delivery of high-quality, compassionate care.
- Educated patients on disease management strategies, empowering them to take an active role in their own healthcare journey.
- Participated in continuing education opportunities to stay current on industry advancements and enhance clinical expertise continually.
Aurora Behavioral HealthTempe, AZ
House Supervisor/Behavioral Health Nurse
08.2016 - 08.2021
Job overview
- Streamlined communication between departments for improved patient flow and satisfaction.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Mentored new nurses, providing guidance on hospital policies and procedures, fostering professional growth and development.
- Provided emergency response during shifts and when on-call.
- Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
CBI, Inc.Phoenix, AZ
Detox/Crisis Nurse
07.2015 - 08.2016
Job overview
- Maintained accurate documentation of patient progress, evaluations, treatments, and medication administration in compliance with regulatory requirements.
- Provided guidance and support to newly-hired nursing staff, sharing knowledge and expertise in the field of detox nursing.
- Assisted patients in developing coping strategies for managing triggers associated with substance use disorders after completing detox programs.
- Provided crisis intervention services during high-stress situations to maintain patient safety and stability during the detox process.
- Educated patients on the detox process, setting realistic expectations and providing emotional support throughout their journey.
- Educated patients on the detox process, setting realistic expectations, and providing emotional support throughout their journey.
San Carlos Apache TribeSan Carlos, AZ
Public Health Nurse
12.2014 - 06.2015
Job overview
- Develop the Rocky Mountain Spotted Fever (RMSF) and immunization programs for the San Carlos Apache Tribe.
- Create a Quality Improvement Plan to increase compliance with the convalescent RMSF titer.
- Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
- Monitored trends in communicable diseases for early identification of potential outbreaks or emerging issues affecting the population''s health status.
- Visited homes to determine patient and family needs.
Refugee Women's Health ClinicPhoenix, AZ
Intern/Adjunct Research Assistant
08.2014 - 12.2014
Job overview
- Evaluate the Refugee Women's Health Clinic's program of identifying refugee women who need mental health services, the referral system, and the follow-up of mental health services.
- Evaluate the Refugee Women's Health Clinic's program of identifying refugee women who need mental health services, the referral system, and the follow-up of mental health services.
- Identify barriers to mental health treatment of refugee women.
- Evaluate the Refugee Women's Health Clinic's program of identifying refugee women who need mental health services, the referral system, and the follow-up of mental health services.
Education
University of Arizona
Master of Public Health
05.2012 - 05.2015
University of Arizona
Master of Nursing
05.2013 - 08.2014
Arizona State University
Master of Public Administration
08.2003 - 05.2005
University of Arizona
Bachelor of Science from Biochemistry
08.1995 - 08.1997
University of Arizona
Bachelor of Science from Computational Mathematics
08.1989 - 05.1994
Skills
- Leadership
- Communication
- Program Development
- Precepting
- Verbal De-escalation
Certification
Certified CPI Instructor, Crisis Prevention Institute, 2026-11-01
Community Service
- Peace Corps Volunteer, United States Peace Corps, Kaset Somboon, Chaiyaphum, Thailand, 2000-01-01, 2001-01-01
- Outreach Volunteer, Sonoran Prevention Works, Phoenix, AZ, 2023-01-01, Current
- Volunteer, Global Medical Brigades, Ghana, Panama, 2012, 2013
- Nurse Volunteer, Nursing Heart/NAU, Guatemala, 2017
Timeline
Public Health Nursing Program Manager
Gila River Health Care
07.2025 - Current
Registered Nurse
Casa Grande Academy
06.2024 - 04.2025
Director of Nursing
Virtue Recovery Center
06.2023 - 01.2024
Lead Registered Nurse
Chicanos Por La Causa Corazon
09.2021 - 05.2023
House Supervisor/Behavioral Health Nurse
Aurora Behavioral Health
08.2016 - 08.2021
Detox/Crisis Nurse
CBI, Inc.
07.2015 - 08.2016
Public Health Nurse
San Carlos Apache Tribe
12.2014 - 06.2015
Intern/Adjunct Research Assistant
Refugee Women's Health Clinic
08.2014 - 12.2014
University of Arizona
Master of Nursing
05.2013 - 08.2014
University of Arizona
Master of Public Health
05.2012 - 05.2015
Arizona State University
Master of Public Administration
08.2003 - 05.2005
University of Arizona
Bachelor of Science from Biochemistry
08.1995 - 08.1997
University of Arizona
Bachelor of Science from Computational Mathematics
08.1989 - 05.1994