Jennifer Jimenez
Stafford,USA
Summary
Professional, and bilingual with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, insurance verification, obtain referrals, prior authorizations, and strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
19
19
years of professional experience
Work History
Medical Receptionist
Bellaire Dermatology
Bellaire, TX
08.2017 - Current
- Managed patient check-in, and check out, appointment scheduling, collecting copays & deductibles.
- Assisted patients with insurance verificatios, prior authorizations, and referrals.
- Maintained organized patient files and ensured compliance with privacy regulations.
- Provided front desk support, addressing inquiries and directing calls efficiently.
Front Desk Associate
Sugarland Colon and Rectal Clinic
Sugar Land, TX
01.2014 - 08.2017
- Managed check-in and check-out, collect copays, deductibles, and coinsurances for all patients, and enhancing overall patient satisfaction.
- Verified insurances, obtained referrals, prior authorizations, register patients at hospitals , and facilities for colonoscopy & ileostomy procedures
- Resolved any issues effectively, ensuring a positive customer experience for all patients.
Front Desk Associate
First Colony Dental
Sugar Land, TX
09.2011 - 12.2013
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted in insurance verification processes, ensuring accurate billing and claims submission.
- Explained treatment plans for all patients, collecting their out of pocket fees for all procedures.
Verification Specialist
Pediatrics of Houston
Houston, TX
03.2007 - 08.2011
- Conducted thorough verification of documentation to ensure compliance with regulatory standards.
- Streamlined verification processes, through Availity, UHC, Humana, Medicare, all insurance websites.
- Prioritized workload efficiently, managing multiple cases simultaneously, processed referrals for established patients.
Education
Business Administration
HCC
Houston, TXSkills
Medical Receptionist- 15 years plus
Insurance Verification - 15 years plus
Prior Authorizations- 15 years plus
EMR Systems -ECW, Modmed, Epic, E Clinical' 20 years plus
Customer Service - 15 years plus
Medical Records Management- 15 years plus
Medical Office Experience - 15 years plus
CPT Coding- 15 years plus
Medical Terminology - 15 years plus
Timeline
Medical Receptionist
Bellaire Dermatology
08.2017 - Current
Front Desk Associate
Sugarland Colon and Rectal Clinic
01.2014 - 08.2017
Front Desk Associate
First Colony Dental
09.2011 - 12.2013
Verification Specialist
Pediatrics of Houston
03.2007 - 08.2011
Business Administration
HCC