Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

LILITH TILLETT

Owings Mills,MD

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Experience as an Additional Assistance with special needs children. Ready to bring 15 years of relevant work experience to your team.

Overview

19
19
years of professional experience

Work History

Medical Receptionist

Kindred Hair and Skin
Marriottsville, MD
03.2023 - Current
  • Greeting office visitors and managing patient intake
  • Answering and routing incoming calls
  • Scheduling appointments for patients
  • Filing medical records and performing other administrative duties as required.

Additional Assistant

Baltimore County Public Schools
Baltimore, MD
02.2019 - 06.2024
  • Provide direct assistance and support to students so that they can participate as independently as possible, in their least restrictive educational environment
  • Leads small group activities under the direction of the classroom teacher
  • Provides support for student communication which includes using a variety of communication devices/ systems
  • Supports students academically by working with individuals or with small groups of students on academic and essential skills tasks
  • May facilitates the student’s use of mobility equipment, such as wheelchairs, leg braces, walkers, and prone standers
  • Assist and supervise students during mealtimes which may include support in obtaining food from the cafeteria, serving food, facilitating self-feeding
  • Assists in maintaining discipline and encouraging appropriate on-task behavior by the student
  • Provides opportunities for practice of goal related skills during daily routines and collection of data
  • Supports students in managing their behavior by implementing classroom and school-wide support, and individual behavior intervention plans when applicable
  • Provides refocusing prompts for students as necessary
  • Rephrases directions as required
  • Assists students with transitions
  • Establishes rapport with students and maintains a positive relationship
  • Carries out special instructions regarding special physical handling, care or exercises required by student.

Correctional Officer II

Corrections
Baltimore, MD
08.2005 - 08.2019
  • Observed and supervised inmates throughout visits, meal times, recreation, phone calls and showers
  • Booked new inmates into facility and processed inmates for release
  • Tracked inmates through head counts, visitor logs and scheduled activities
  • Arranged for medical and dental care of inmates
  • Prepared, processed and maintained forms, reports, logs, records and activity journals
  • Escorted inmates to and from cells, court, hospitals and medical appointments
  • Conducted routine and emergency head counts
  • Completed intake paperwork, fingerprints and searches.

Education

High School Diploma -

Walbrook Senior High School
06.1984

Skills

  • Patient greeting, Chart pulling, Document filing, Insurance verifying, Interpreting physician orders
  • Appointment Scheduling, Payment collection, Dependable and Responsible, Attention to Detail
  • Critical Thinking, Written Communication, Flexible, and Adaptable, D Entry, Answer multiline
  • Telephones (10 years)
  • Athenahealth (5 years)
  • Law Enforcement (5 years)
  • Medical Scheduling (6 years)
  • Medical Billing (3 years)
  • Medical Records (6 years)
  • Medical Office Experience (5 years)
  • Crisis Intervention (10 years)
  • Intake Experience (5 years)
  • Insurance Verification (5 years)
  • EMR Systems (6 years)
  • Clerical Experience (10 years)
  • Security (5 years)
  • Medical Terminology (6 years)
  • Case Management (6 years)
  • Office experience (10 years)
  • Assessments
  • Medical terminology — Proficient
  • November 2022
  • Understanding and using medical terminology
  • Full results: Proficient
  • Customer service — Proficient
  • Identifying and resolving common customer issues
  • Medical receptionist skills — Proficient
  • December 2022
  • Managing physician schedules and maintaining accurate patient records
  • Nursing assistant skills — Proficient
  • Providing nursing aid to patients using knowledge of relevant equipment and procedures
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Administrative assistant/receptionist — Proficient
  • November 2021
  • Using basic scheduling and organizational skills in an office setting
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Medical Receptionist

Kindred Hair and Skin
03.2023 - Current

Additional Assistant

Baltimore County Public Schools
02.2019 - 06.2024

Correctional Officer II

Corrections
08.2005 - 08.2019

High School Diploma -

Walbrook Senior High School
LILITH TILLETT