Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JENNIFER JIMENEZ

Pasco,WA

Summary

Ready to apply known skills and incorporate them into a new environment. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Box Office Ticket Seller

Harvest Festival ( Seasonal)
Pasco, WA
10.2023 - 10.2023
  • Provided assistance with ticket purchases using cash, credit cards and vouchers.
  • Greeted customers and answered questions regarding ticket availability, pricing and seating arrangements.
  • Tracked inventory levels of tickets in stock, ensuring adequate supplies are available at all times.
  • Performed daily opening and closing procedures for the box office such as balancing registers, counting tickets and reconciling receipts.
  • Processed refunds for returned tickets in a timely manner.
  • Took misplaced customer items to lost and found areas and reported complex issues to supervisors.

Food and Beverage Attendant

oriental express
Pasco, WA
03.2023 - 06.2023
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.

Chocolate Shop Sales Associate

Country Mercantile
Pasco, WA
06.2021 - 10.2022
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

PASCO HIGH SCHOOL
Pasco, WA
06-2024

Some College (No Degree) -

COLUMBIA BASIN COLLEGE
Pasco, WA

Skills

  • Team building
  • Leadership
  • Time management
  • Knowledge of basic food preparation
  • Bilingual in English and Spanish
  • Punctual
  • Hardworking
  • Food handlers card
  • Food safety knowledge
  • Customer Service

Languages

Spanish
Professional

Timeline

Box Office Ticket Seller

Harvest Festival ( Seasonal)
10.2023 - 10.2023

Food and Beverage Attendant

oriental express
03.2023 - 06.2023

Chocolate Shop Sales Associate

Country Mercantile
06.2021 - 10.2022

High School Diploma -

PASCO HIGH SCHOOL

Some College (No Degree) -

COLUMBIA BASIN COLLEGE

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JENNIFER JIMENEZ