JENNIFER JIMENEZ
Phoenix,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Patient Support
AM Nutrition Services
04.2020 - 07.2024
- Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
- Trained new staff members on scheduling protocols, contributing to a well-prepared team of patient coordinators.
- Handled confidential patient information professionally, adhering to HIPAA regulations at all times.
- Verified insurance coverage and obtained pre-authorizations.
- Proactively monitored schedule changes due to provider availability, minimizing disruption to patient care plans.
Picker/Packer
XPO Logistics
11.2019 - 02.2020
- Printed labels, packaged boxes, and loaded into outbound containers.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Sales Associate
Sally Beauty Store
04.2018 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Managed efficient cash register operations.
Crew Member
Coldstone Creamery
07.2017 - 03.2018
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
Subway
05.2016 - 08.2016
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Education
High School Graduate -
South Mountain High School
Phoenix, AZ05.2018
Skills
- Bilingual
- Communication Skills
- Great customer service
- Unconditional patience with customers, even if they become very irritated
- Very responsible about completing tasks as soon as possible in a quality manner
- Tend to work very quickly on a computer
- Enjoy speaking to someone professionally on the phone
Languages
Spanish
Timeline
Patient Support
AM Nutrition Services
04.2020 - 07.2024
Picker/Packer
XPO Logistics
11.2019 - 02.2020
Sales Associate
Sally Beauty Store
04.2018 - 12.2019
Crew Member
Coldstone Creamery
07.2017 - 03.2018
Crew Member
Subway
05.2016 - 08.2016
High School Graduate -
South Mountain High School