Jennifer Jimenez
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Cricket Wireless
The Bronx
12.2025 - 04.2026
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Recommended, selected, located, and obtained products to meet customer needs
- Managed cash handling and balanced cash drawers daily.
- Resolved customer complaints with professionalism and empathy.
- Collaborated with team members to enhance customer service experience.
- Educated customers on device features and promotions clearly.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Home Health Aide
Advantage Home Health Care Inc
Brooklyn
05.2024 - 07.2025
- Assisted clients with personal care and daily living activities.
- Monitored clients' vital signs and reported changes to healthcare team.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared nutritious meals according to individual dietary needs.
- Participated in developing individualized care plans based on medical orders and assessments.
- Cared for disabled children or children with sick or disabled parents.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Education
New World High School
The Bronx, Ny Skills
- Cash handling
- Inventory management
- Team collaboration
- Effective communication
- Customer service
- Adaptability and flexibility
- Positive and professional
- Sales techniques
- Store policies understanding
- Data entry proficiency
- Multitasking and organization
- Reliability and punctuality
- Patience and composure
- Compassionate client care
- Medical charting
- Vital sign monitoring
- Care plan development
- Health regulations compliance
Certification
- Home health aide
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Customer Service Cashier
Cricket Wireless
12.2025 - 04.2026
Home Health Aide
Advantage Home Health Care Inc
05.2024 - 07.2025
New World High School