Jennifer Johnson

• Work with my team on targeting invasive and hazardous trees that interfere with

power lines.

• Obtain permission from homeowners/ agents to remove trees on their property.

• Resolve customer complaints or concerns.

• Apply for tree removal permits, MOT, and railroad permits.

• Excel reports

• Restoration Coordinator.

Access to and expert knowlegde to FPL systems such as CES, RSV, ADMS/ Outage assist.

Ability to read FPL maps and great knowledge of tree species.

• Approach each work day with a clear and positive mindset to perform my duties

safely.

• Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
• Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
• Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
• Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
• trained in multi office positions to cover when needed such as making appointments and referrals