JESSICA ESCOBAR
Las Vegas
Summary
Compassionate and reliable Removal Specialist with program manager experience. Extensive experience in the respectful handling, transport, and documentation of deceased individuals. Skilled in working closely with coroners, funeral homes, and law enforcement while maintaining professionalism, confidentiality, and adherence to health and safety standards. Dedicated to providing dignified service and supporting families and professionals during sensitive situations. Detail-oriented with hands-on experience in morgue operations, body retrieval, and transport logistics. Proven ability to follow strict protocols, maintain accurate records, and ensure compliance with all legal and safety procedures. Known for efficiency, teamwork, and maintaining composure in high-stress environments.
Overview
10
10
years of professional experience
Work History
Removal specialist
Palm Mortuaries & Cemeteries
Las Vegas
07.2024 - Current
- retrieval, transport, and handling of deceased individuals for Las Vegas county morgue.
- professionalism, discretion, and adherence to strict safety and legal protocols.
- Skilled in collaborating with coroners, funeral directors, and law enforcement.
- Collaborated with law enforcement and medical personnel to ensure chain-of-custody integrity.
- Maintained accurate records and completed all required documentation.
- Supported funeral directors with body preparation, dressing, and transport.
- Maintained confidentiality and compassion when interacting with grieving families.
- Coordinated logistics for services and assisted with setup and cleanup.
- Safe lifting and transport procedures
- Recordkeeping and documentation
- Verbal
- Coordinated funeral arrangements with families to ensure personalized services.
- Managed inventory of caskets and urns to maintain stock levels.
- Provided administrative support by processing paperwork and handling inquiries.
Program Manager
RDI
Henderson
02.2016 - 05.2024
- Results-driven Program Manager with a proven track record of successfully leading cross-functional teams to deliver complex projects on time and within budget.
- Strong communication, problem-solving, and strategic planning skills.
- Leadership
- Strategic Planning
- Project Management
- Cross-functional Collaboration
- Team Building
- Budget Management
- Problem Solving
- Communication
- Risk Management
- Customer service
- Problem-solving
- Conflict resolution
- Training and development
- Decision-making
- Team building
- Performance evaluation
- Experienced in coaching & training individuals or groups
- Adaptability and Flexibility
- Developing creative solutions
- Ability to inspire others
- Reporting progress to the established plan
- Networking & building relationships with all levels management & staff
- Experienced in written, verbal, analytical & communication skills
- Customer service experience
- Quality control management
- Organization time management
- Planning & scheduling
- Excellent written and verbal communication skills
- Handling overflow in a timely manner
- Enforcing company policies & procedures
- Creating & following the mission of the organization to ensure its success
- Identifying the needs of the organization, then creating and managing long-term goals
Education
High School Diploma -
Skills
- Program management
- retrieval, transport, and handling of deceased individuals
- professionalism, discretion, and adherence to strict safety and legal protocols
- Skilled in collaborating with coroners, funeral directors, and law enforcement
- Collaborated with law enforcement and medical personnel to ensure chain-of-custody integrity
- Maintained accurate records and completed all required documentation
- Supported funeral directors with body preparation, dressing, and transport
- Coordinated logistics for services and assisted with setup and cleanup
- Safe lifting and transport procedures
- Recordkeeping and documentation
- Managed inventory of caskets and urns to maintain stock levels
- Project documentation
- Logistic coordination
- Strategic planning
- Customer service
- Problem solving
- Time management
- Team performance improvement
- Customer relations
- Expert problem solving
- Written communication
Timeline
Removal specialist
Palm Mortuaries & Cemeteries
07.2024 - Current
Program Manager
RDI
02.2016 - 05.2024