Jennifer Johnson
Davison
Summary
Motivated and responsible individual with many years of customer service is seeking a position within your business. Employed in multiple roles with over 15+ years in between both banking & credit union knowledge. Skilled at supporting daily branch operations and providing premium customer service to each customer. Seeking a challenging position within a visionary financial institution that offers the opportunity for further career growth and exposure.
Overview
14
14
years of professional experience
1998
1998
years of post-secondary education
Work History
Deposit Operations Specialist
The State Bank
Fenton
02.2011 - 04.2025
- Began as a part-time teller and progressed to multiple roles, including full-time teller, Financial Service Representative and Deposit Operations Specialist.
- Fulfilled diverse duties to provide customer service, balancing of vault, balance and replenish ATMs, maintain accounts and open new accounts.
- Processed mail payments daily, sort incoming mail to all departments, and run postage machine for all outgoing mail.
- Answered incoming calls to help assist customers, called customers when monthly reports were generated to help inform customers with dormant and inactive accounts.
- Processed garnishments. Reviewed and fixed retail file maintainance on new and existing accounts. Reviewed mobile and ATM deposits. Assisted retail staff with customer debit card inquiries and placing travel alerts on debit cards. Processed verification of assets daily.
Education
Southwestern Academy
Flint, MISkills
- Time management abilities
- Excellent communication
- Professionalism
- Adaptability and flexibility
- Financial Services Knowledge
- Attention to detail
- Calm disposition
- Resolving issues
Timeline
Deposit Operations Specialist
The State Bank
02.2011 - 04.2025
Southwestern Academy