Jennifer Johnson
Wagoner,OK
Summary
Motivated Clinical Health Facility Surveyor IV, with a strong background at the Oklahoma State Department of Health. Successfully managed survey processes, resulting in improved compliance. Proven team supervisor, skilled in problem solving, and effective communication. Dedicated to training and mentoring new surveyors to enhance team and agency performance. Committed to delivering high-quality results while fostering a culture of continuous improvement, through leadership and collaboration within teams.
Overview
15
15
years of professional experience
Work History
Clinical Health Facility Surveyor IV
Oklahoma State Department of Health
Oklahoma City, Oklahoma
07.2022 - Current
- Supervised a team of surveyors to ensure adherence to agency standards.
- Conducted mid-year and annual performance reviews to evaluate team effectiveness.
- Utilized problem-solving skills to manage workload, and to meet project deadlines.
- Participated in and led recertification, relicensure, complaint, and revisit surveys.
- Scheduled and coordinated surveys with department leadership.
- Participated in and led Resource and Support Surveys with CMS surveyors.
- Served as a preceptor for newly hired surveyors.
Clinical Health Facility Surveyor III
Oklahoma State Department of Health
Oklahoma City, OK
01.2015 - 07.2022
- Conducted recertification/re-licensure, abbreviated, follow-up, and infection control focused surveys in Long Term Care facilities.
- Worked closely with teammates, team leaders, and Preventative Medical Consultants on surveys and assignments.
- Performed team leader duties for all survey types.
- Participated in and led Resource and Support Surveys with CMS surveyors.
- Participated in Federal Oversight Support Surveys with CMS surveyors.
- Served as a preceptor for newly hired surveyors.
Director of Nursing
Wagoner Care Center
Wagoner, OK
09.2012 - 09.2014
- Led employees through supervision and training on duties regarding quality resident care.
- Managed operations of the nursing department with budget requirements.
- Facilitated peer to peer conflict resolution.
- Directed daily operations at a facility with 117 licensed beds.
- Headed clinical oversight to establish policies and procedures in alignment with regulatory requirements.
Corporate Registered Nurse
Cox Retirement Properties
Tulsa, Oklahoma
05.2012 - 09.2012
- Supervised nursing staff in two skilled nursing facilities.
- Collaborated with healthcare teams to create individualized care plans for patients.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Actively participated in quality improvement initiatives within the facilities.
Director of Nursing
Wagoner Care Center
Wagoner, Oklahoma
07.2010 - 05.2012
- Led employees through supervision and training on duties regarding quality resident care.
- Managed operations of the nursing department with budget requirements.
- Facilitated peer to peer conflict resolution.
- Directed daily operations at a facility with 117 licensed beds.
- Headed clinical oversight to establish policies and procedures in alignment with regulatory requirements.
Education
Associate of Applied Science - Nursing
Bacone College
Muskogee, OK05.2001
Skills
- Customer service focus
- Analytical problem solving
- Detail-oriented approach
- Team leadership
- Effective communication
- Time management
- Training and mentoring
Accomplishments
- Recipient of the Oklahoma State Department of Health Quality Assurance and Regulatory Mentor award 2024.
- Recertification and Revisit Performance Improvement Project team leader for fiscal year 2024-2025.
- Trainer for the LTCSP iQIES program 2025.
Timeline
Clinical Health Facility Surveyor IV
Oklahoma State Department of Health
07.2022 - Current
Clinical Health Facility Surveyor III
Oklahoma State Department of Health
01.2015 - 07.2022
Director of Nursing
Wagoner Care Center
09.2012 - 09.2014
Corporate Registered Nurse
Cox Retirement Properties
05.2012 - 09.2012
Director of Nursing
Wagoner Care Center
07.2010 - 05.2012
Associate of Applied Science - Nursing
Bacone College
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