Jennifer Johnson
16427 Isaak Ave NW Clearwater,MN
Summary
Experienced health information management and billing specialist with 20 years in the field. Skilled in electronic documentation, claims processing, and medical records management. Dedicated to maintaining confidentiality and delivering precise patient account oversight, resulting in improved billing accuracy.
Overview
24
24
years of professional experience
Work History
Health Information management/Billing Specialist
IntegraCare Clinics
Sartell, MN
09.2002 - Current
- Processed medical claims using advanced billing software systems.
- Communicated with insurance providers to resolve billing discrepancies.
- Submitted electronic claims to various insurance carriers.
- Reviewed patient accounts for accuracy and completeness of information.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Organized patient records utilizing electronic health record systems to ensure accessibility.
- Processed incoming medical records for efficient filing and secure storage.
- Managed requests for medical records from patients and authorized personnel, maintaining compliance.
- Consistently upheld confidentiality of sensitive medical information in all operations.
- Ensured accuracy by scanning incoming documentation for efficient record-keeping.
- Ensured correctness by scanning and validating medical records prior to upload.
Education
Associate of Applied Science - Cardiovascular Technology
St. Cloud Technical And Community College
Saint Cloud, MN05-2022
Certified Professional Coder
AAPC
Salt Lake City, UT08-2026
Biomedical Sciences
St. Cloud State University
St. Cloud, MNSkills
- Health information management
- Medical billing and collections
- Claims management
- Billing software proficiency
- Claim submission and insurance verification
- Patient account review and payment posting
- Electronic documentation and records organization
- Data entry accuracy
- Attention to detail
- Professional communication skills
- Problem solving and conflict resolution
- Time management strategies
- Patient support and customer service
- Effective communication and HIPAA compliance
Timeline
Health Information management/Billing Specialist
IntegraCare Clinics
09.2002 - Current
Associate of Applied Science - Cardiovascular Technology
St. Cloud Technical And Community College
Certified Professional Coder
AAPC
Biomedical Sciences
St. Cloud State University