Jennifer Jones
Senior Operations Specialist
Orting
Summary
Results-driven Operations Specialist with over 9 years of experience in the gas industry, demonstrating a strong foundation in financial management and back-office operational support. Proven expertise in identifying data anomalies and unusual account activities, ensuring meticulous auditing processes that enhance operational efficiency. Adept at leveraging analytical skills to drive improvements and streamline workflows, contributing to overall organizational success. Committed to delivering high-quality results while maintaining compliance with industry standards and regulations.
Overview
14
14
years of professional experience
Work History
Senior Operations Specialist
Puget Sound Energy
11.2016 - Current
- Performs weekly/monthly problem order review and order clean-up functions.
- Provide ongoing guidance to help new employees improve their skills and perform tasks effectively.
- Streamline Processes
- Perform routine accounting functions
- Generate Reporting
- Receive and audit simple and complex service provider gas, HydroaMax and ELM invoice packets
Complex Gas Biller
Potelco
07.2016 - 11.2016
- Bill simple and complex gas job packages
- Manage Completing Priorities
- Perform routine accounting functions.
- Maintain data and records correctly.
Base Reviewer
Infrasource
04.2012 - 07.2016
- Audit simple and complex gas job packages for accuracy
- Manage Completing Priorities
- Maintain data and records correctly.
Education
High School Diploma -
Highline High School
Burien, WA 05.2001 -
Skills
- SAP
- Ariba
- Revware
- Crew
- Operational excellence
- Workflow management
- Analytical skills
- Conflict mediation
- Process change & implementation
- Experience developing improvement plans
- Customer relations
- Quality assurance
Timeline
Senior Operations Specialist
Puget Sound Energy
11.2016 - Current
Complex Gas Biller
Potelco
07.2016 - 11.2016
Base Reviewer
Infrasource
04.2012 - 07.2016
High School Diploma -
Highline High School
05.2001 -