Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Timeline
Generic

Jennifer Jones

Sachse

Summary

Offering blend of interpersonal skills and passion for employee development, eager to learn and grow in human resources environment. Contributes understanding of organizational behavior and labor laws, along with ability to manage recruitment and onboarding processes. Ready to use and develop talents in employee engagement and conflict resolution in Human Resources Manager role.

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.

Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.

Overview

22
22
years of professional experience

Work History

Personal Shopper

Instacart
09.2022 - Current
  • Provide superior customer service as a diamond level shopper
  • Time management
  • Customer service
  • Organizational skills while completing multiple orders simultaneously
  • Communication
  • Accuracy in product selection
  • Use of interactive app
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Advocate-Investigator of Missing Persons-Volunteer

Independent Volunteer Position
11.2021 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
  • Conducted pre-screening activities to determine eligibility for supportive services.
  • Led community outreach initiatives, providing pro bono services that increased access to legal assistance for underserved communities.
  • Secured favorable outcomes in high-profile cases by meticulously preparing victims for each trial.
  • Managed sensitive cases with discretion, protecting client confidentiality and trust.
  • Social media presence, with large following for advocacy, case updates and awareness for missing persons, mental health awareness, and addiction- which all play a part in missing persons cases,

Recruiting Manager

Ronin Asset Protection
10.2022 - 03.2023
  • Managed all aspects of recruiting, onboarding, and coordination with training and operations
  • Implementing a new and improved training curriculum, to meet state and city licensing requirements
  • Achieved levels of staffing to meet operational needs
  • Reached hiring goals consistently through effective recruiting events as recruiting manager.
  • Facilitated training sessions on best practices in interviewing techniques and effective candidate evaluation methods.
  • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
  • Managed applicant tracking systems to keep recruitment processes organized.
  • Increased employee retention rates by designing comprehensive onboarding programs for new hires.
  • Negotiated job offers to attract top talent and keep organization competitive in job market.
  • Streamlined recruiting processes for entire team.
  • Managed recruitment team and trained and mentored new advisors.
  • Collaborated cross-functionally with HR teams to align recruitment efforts with overall organizational goals and objectives.

Regional Manager

Citadel Security USA
12.2014 - 07.2018
  • Managed totality of security operations for the Denver region
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
  • Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Contract management, sales, scheduling, human resources, training, client retention, recruiting, and other duties as needed for operations
  • Patrol, static posts, event management, executive protection, loss prevention, workplace/employee conflict, fire watch, and various other security details
  • Trained and assisted other regional managers with their operational needs
  • Worked independently in a remote position
  • Implementing a new and improved training curriculum, to meet state and city licensing requirements
  • Achieved levels of staffing to meet operational needs
  • Reached hiring goals consistently through effective recruiting events as recruiting manager.
  • Facilitated training sessions on best practices in interviewing techniques and effective candidate evaluation methods.
  • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
  • Managed applicant tracking systems to keep recruitment processes organized.
  • Increased employee retention rates by designing comprehensive onboarding programs for new hires.
  • Negotiated job offers to attract top talent and keep organization competitive in job market.
  • Streamlined recruiting processes for entire team.
  • Managed recruitment team and trained and mentored new advisors.
  • Collaborated cross-functionally with HR teams to align recruitment efforts with overall organizational goals and objectives.

Insurance Coordinator

Comfort Dental Braces
04.2015 - 09.2015
  • Patient services, scheduling, payments, and processing of insurance claims for their services utilizing Dentrix
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Prepared insurance claims for submission to clearinghouses or insurance companies.

Mounted Posse Member Volunteer

Weld County Law Enforcement
06.2009 - 09.2014
  • Provide security, crowd control, public services, searches, surveillance, inmate programs, event management, and other duties as required by the Sheriff for the needs of the community as a volunteer for the Sheriff's Office.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Improved public safety, participating in community watch programs.
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
  • Coordinated food drives for improved local food bank stock levels.
  • Coordinated and managed volunteer activities for community service projects.

Operations Manager

Signal 88 Security
09.2013 - 03.2014
  • Manage all aspects of security services, patrol and static posts
  • Contract management, sales, scheduling, payroll, client retention, recruiting, and other duties as needed for operations
  • Implementing a new and improved training curriculum, to meet state and city licensing requirements
  • Achieved levels of staffing to meet operational needs
  • Reached hiring goals consistently through effective recruiting events as recruiting manager.
  • Facilitated training sessions on best practices in interviewing techniques and effective candidate evaluation methods.
  • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
  • Managed applicant tracking systems to keep recruitment processes organized.
  • Increased employee retention rates by designing comprehensive onboarding programs for new hires.
  • Negotiated job offers to attract top talent and keep organization competitive in job market.
  • Streamlined recruiting processes for entire team.
  • Managed recruitment team and trained and mentored new advisors.
  • Collaborated cross-functionally with HR teams to align recruitment efforts with overall organizational goals and objectives.

Administrative Assistant to the Director

Weld County Law Enforcement Training Academy
06.2009 - 09.2013
  • Administrative duties, mentoring of cadets, training, and other duties as required for the operation of academy
  • Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
  • Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
  • Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
  • Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.

Reservations Agent, Customer Service Agent, Ramp Agent

Frontier Airlines
01.2003 - 01.2005
  • Reservations, gate/ticket counter, ramp
  • Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
  • Provided customers with information about availability and pricing.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Provided outstanding customer service by addressing client inquiries and resolving issues professionally and courteously.

Education

Police Academy - Law Enforcement

Weld County Law Enforcement Training Academy
Greeley, CO
05-2011

High School Diploma -

Weld Central High School
Keenesburg, CO
05-1993

Skills

  • Security Management
  • Training
  • Recruiting
  • Payroll
  • De-escalation
  • Conflict resolution
  • Client retention
  • Administrative duties
  • Insurance claims
  • Dental scheduling
  • Contract Management
  • Curriculum Development
  • Executive Protection
  • Event Management
  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Flexible schedule
  • Customer relations
  • Documentation and reporting
  • Advertising and marketing
  • Trend forecasting
  • Verbal and written communication
  • Deadline driven
  • Vendor engagement
  • Strong interpersonal skills
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Multitasking
  • Organizational skills
  • Team building
  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Training and mentoring
  • Records management
  • Benefits and compensation management
  • Compensation and benefits
  • Recruitment and hiring
  • Human resources operations
  • Talent acquisition
  • Onboarding and orientation
  • Legal compliance
  • Employee onboarding
  • Staff management
  • Performance appraisal
  • Employee retention
  • Workforce planning
  • Background checks
  • Policy enforcement
  • New employee orientation
  • Diversity and inclusion
  • Exit interviews
  • Recruitment strategies
  • Contract negotiation
  • Performance assessment
  • Training programs
  • Dispute mediation
  • Employment law
  • Orientation preparation
  • Recruitment life cycle
  • Post-hire check-ins
  • Onboarding, training, and development
  • Coaching and mentoring
  • Employee development

Accomplishments

Director Commendation Award - Volunteer mentor and administrative assistant before, during, and after completion of police academy.


Excellence award - Academy staff award for excellence in mentoring of cadets.

Leadership Experience

Leadership, mentorship, training, guidance, and helping others succeed in their positions has always been a passion for myself. I have been privileged to be able to dedicate much of my life to volunteering with various programs, causes, and organizations. March of Dimes, Weld County Mounted Posse, and various organizations and cases of missing persons, unhoused persons, and criminal cases. Volunteering has been a passion of mine, as well as some of my most rewarding moments in life.

Timeline

Recruiting Manager

Ronin Asset Protection
10.2022 - 03.2023

Personal Shopper

Instacart
09.2022 - Current

Advocate-Investigator of Missing Persons-Volunteer

Independent Volunteer Position
11.2021 - Current

Insurance Coordinator

Comfort Dental Braces
04.2015 - 09.2015

Regional Manager

Citadel Security USA
12.2014 - 07.2018

Operations Manager

Signal 88 Security
09.2013 - 03.2014

Mounted Posse Member Volunteer

Weld County Law Enforcement
06.2009 - 09.2014

Administrative Assistant to the Director

Weld County Law Enforcement Training Academy
06.2009 - 09.2013

Reservations Agent, Customer Service Agent, Ramp Agent

Frontier Airlines
01.2003 - 01.2005

Police Academy - Law Enforcement

Weld County Law Enforcement Training Academy

High School Diploma -

Weld Central High School

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Jennifer Jones