Jennifer Jones
Creswell,OR
Summary
Proven multitasker and team player, excelled at USPS and Olive Garden by streamlining mail sorting processes, enhancing customer service, improving organizational efficiency and providing customers with a memorable dining experience. Skilled in customer service, comprehensive understanding of restaurant industry practices, processing mail and parcels and CPR/AED certification. My background showcases a commitment to detail and the ability to thrive in fast-paced environments. Achieved a significant reduction in customer wait times through effective teamwork and time management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Holiday Clerk Asst.
United States Postal Service, USPS
11.2024 - 12.2024
- Sort mail and packages
- Use mail processing equipment
- Greet customers and address their questions
- Prepare customers with the appropriate forms before they reach counter
- Assist with clerical tasks such as filing and organizing documents
Caregiver
Right At Home
11.2020 - 11.2024
- Coordinated transportation and errands to support client independence and mobility.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Help with meal shopping, preparation, and nutrition.
- Assist with bathing, dressing, grooming, and laundry.
- Administer medication according to physicians prescriptions.
- Communicate with doctors and document clients health needs.
Support Staff
SCAR Jasper Mountain Center
11.2020 - 05.2021
- Provide assistance to management, employees, and clients.
- Facilitate the daily routine and structure for the children residing.
- Contribute to the overall productivity and functionality of the workplace.
- Support the work of student residents, teachers, and administrators.
Server
Olive Garden
11.2004 - 04.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent dining experience.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
High School Diploma -
Pleasant Hill High School
Pleasant Hill06-2004
Skills
- Teamwork and collaboration
- Attention to detail
- Time Management
- Customer service
- Multitasking Abilities
- Reliable and punctual
- Organizational skills
- Analytical thinker
- CPR certified
Certification
- CPR/AED Certification
- [State] Driver's License
Timeline
Holiday Clerk Asst.
United States Postal Service, USPS
11.2024 - 12.2024
Caregiver
Right At Home
11.2020 - 11.2024
Support Staff
SCAR Jasper Mountain Center
11.2020 - 05.2021
Server
Olive Garden
11.2004 - 04.2018
- CPR/AED Certification
- [State] Driver's License
High School Diploma -
Pleasant Hill High School
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