Jennifer Jones
Louisville,KY
Summary
Experienced professional with a strong background in home health aide and retail management, adept at improving client well-being and communication. Proven track record in enhancing performance and delivering exceptional client care and customer service.
Overview
20
20
years of professional experience
Work History
Home Health Aide
Visiting Angels Home Health Care
Louisville, Kentucky
04.2020 - Current
- Provided personal care and companionship to clients in home settings.
- Assisted clients with daily living activities, including bathing and grooming.
- Administered medication and monitored health conditions as directed by healthcare professionals.
- Communicated care plans and needs effectively with clients and families.
- Documented client progress and reported changes to healthcare staff promptly.
- Maintained clean, safe, and comfortable environments for clients at all times.
- Supported client mobility through assistance with walking and the use of aids.
- Engaged clients in recreational activities to promote mental well-being.
Assistant Store Manager
Walgreens Boots Alliance
Louisville, Kentucky
03.2006 - 04.2020
- Supervised daily store operations, enhancing workflow and delivering high-quality customer service.
- Trained staff on company policies and best sales practices to enhance performance.
- Managed inventory levels and coordinated restocking to meet customer demand.
- Implemented promotional displays, boosting product visibility and engaging customers.
- Resolved customer inquiries and complaints, maintaining positive shopping experiences.
- Conducted regular audits to ensure compliance with company standards and regulations.
- Collaborated with management to develop strategies that improved store performance.
- Maintained accurate records of transactions, stock levels, and employee performance metrics.
Education
MBA - Business Administration and Management
Webster University
Jeffersonville, IN05-2005
Skills
- Personal care and health monitoring
- Medication administration
- Client records
- Recreational engagement
- Customer service
Accomplishments
- Mayoral key to the city - Louisville, Kentucky
Affiliations
- Volunteer, Abundant Life Food Pantry - Chicago, Illinois (present)
- Delta Sigma Theta Sorority Incorporated - Louisville, Kentucky
- NAACP - Louisville, Kentucky
Timeline
Home Health Aide
Visiting Angels Home Health Care
04.2020 - Current
Assistant Store Manager
Walgreens Boots Alliance
03.2006 - 04.2020
MBA - Business Administration and Management
Webster University