Jennifer Jovanov
Parma,OH
Summary
Reliable front-end cashier known for maintaining transaction accuracy and providing excellent customer support. Demonstrated ability to work collaboratively with team members to enhance overall customer experience.
Overview
5
5
years of professional experience
1997
1997
years of post-secondary education
Work History
Front End Cashier
Heinen's Grocery Store
Brecksville, Ohio
11.2024 - 09.2025
- Processed customer transactions efficiently at front end.
- Assisted customers with inquiries and provided product recommendations.
- Maintained organized and clean checkout area for optimal customer experience.
- Handled cash, credit, and gift card transactions with accuracy.
- Collaborated with team members to improve overall customer service.
- Greeted customers warmly and offered assistance proactively.
- Packed and bagged products based on individual customer preferences.
- Ensured register terminal and store areas remained clean and orderly.
Home Health Aide
Home Instead
Brecksville, Ohio
02.2022 - 06.2024
- Facilitated daily living activities and personal care for clients, ensuring comfort and dignity.
- Provided companionship and emotional support to enhance overall client well-being.
- Administered medications and monitored health conditions per healthcare professionals’ directives.
- Maintained cleanliness and safety standards in client living environments.
- Communicated progress and needs effectively with families to foster collaboration.
- Coordinated transportation for clients to medical appointments and social engagements.
- Assisted clients with personal hygiene tasks and basic household chores to promote independence.
- Prepared meals and snacks adhering to prescribed dietary requirements.
Front End Associate
Marcs Grocery
Brecksville, Ohio
02.2021 - 04.2023
- Processed customer transactions with accuracy while delivering exceptional service.
- Maintained organized and clean store displays, ensuring an inviting shopping environment.
- Collected and relocated shopping carts, baskets, and reusable bags to designated areas.
- Handled returns and exchanges in adherence to store policies, enhancing customer satisfaction.
- Greeted customers warmly and identified needs to provide tailored assistance.
- Ensured a clutter-free front-end area for optimal customer experience.
- Operated cash register efficiently, contributing to smooth checkout processes.
Education
High School Diploma -
Trinity High School
Garfield Heights, OHSkills
- Cash handling and payment processing
- Point of sale operation
- Transaction accuracy
- Customer service and support
- Problem solving and empathy
- Cash register management
- Professional appearance
- Team collaboration
- Cleanliness and hygiene standards
- Reliability and punctuality
Hobbies
Singing walking hiking biking cooking
Education and training
other
Timeline
Front End Cashier
Heinen's Grocery Store
11.2024 - 09.2025
Home Health Aide
Home Instead
02.2022 - 06.2024
Front End Associate
Marcs Grocery
02.2021 - 04.2023
High School Diploma -
Trinity High School