Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jennifer Juarez Huerta

Escondido,CA

Summary

Dynamic and reliable professional, enhancing guest experiences through exceptional customer service and effective problem-solving. Fluent in Spanish, I excel in teamwork and attention to detail, consistently delivering high-quality results in fast-paced environments. Committed to fostering positive interactions and driving client satisfaction.

Overview

3
3
years of professional experience

Work History

Front Desk Intern/Media Intern

Studio Fx
01.2025 - Current
  • Streamlined check-in and check-out processes for improved guest experience.
  • Handled cash transactions accurately and securely as part of the check-out process.
  • Managed phone lines, directing calls to appropriate departments and taking accurate messages.
  • Resolved customer complaints and concerns with professionalism and empathy.
  • Assisted in maintaining a clean, organized, and welcoming lobby area for guests.
  • Provided accurate knowledge on the Studio's Classes and information.

Barista

Starbucks
08.2023 - Current
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Followed exact recipes for mixing and preparing beverage and food items.

Seasonal Worker

Cherry Hill Programs
04.2023 - 05.2023
  • Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
  • Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
  • Increased client satisfaction by providing timely assistance in setting up and breaking down photo sessions.

Boba Barista

Sharetea
10.2022 - 01.2023
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
  • Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.

Education

No Degree - Sociology

California State University, San Marcos
San Marcos, CA
06-2028

High School Diploma -

Orange Glen High School
Escondido, CA
06-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Adaptive and creative
  • FLUENT IN Spanish
  • Customer service
  • Teamwork and collaboration
  • Reliable and dependable
  • Multitasking
  • Problem-solving

Accomplishments

  • Received Certificate of Recognition for Choreographic Work.

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Intern/Media Intern

Studio Fx
01.2025 - Current

Barista

Starbucks
08.2023 - Current

Seasonal Worker

Cherry Hill Programs
04.2023 - 05.2023

Boba Barista

Sharetea
10.2022 - 01.2023

No Degree - Sociology

California State University, San Marcos

High School Diploma -

Orange Glen High School

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Jennifer Juarez Huerta