Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Kahovec

Warrenville,IL

Summary

Accomplished Certified Pharmacy Technician with expertise in pharmacy software and patient confidentiality at Walgreens Boots Alliance. Proven track record in employee training and development, enhancing team performance by 20%. Adept at building strong client relationships and delivering exceptional care, leveraging effective communication and attention to detail to drive success.

Overview

18
18
years of professional experience

Work History

Certified Pharmacy Technician

Walgreens Boots Alliance
Bolingbrook, Illinois
07.2023 - Current
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Managed inventory levels through regular stock checks to ensure availability.
  • Trained new pharmacy technicians on operational procedures and best practices.
  • Utilized pharmacy software for effective management of prescriptions and patient records.
  • Maintained strict patient confidentiality, adhering to HIPAA regulations.
  • Verified accuracy of patient information on prescription orders prior to dispensing.
  • Checked expiration dates on drug products before customer distribution.
  • Created and updated customer profiles, including demographics and allergies in pharmacy systems.

Personal Care Taker

Self Employed
Lombard, Illinois
01.2021 - Current
  • Established strong client relationships to provide emotional support and companionship.
  • Engaged patients in meaningful conversations, social activities, and personal care assistance.
  • Facilitated dressing guidance, grooming, and meal preparation while offering medication reminders.
  • Monitored patient intake during feeding to ensure achievement of nutritional goals.

Barber

Lady Janes Haircuts For Men
09.2019 - 01.2023
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Styled hair according to customer preferences.
  • Managed business customer service, responding to requests and concerns promptly.
  • Counted and documented opening and closing cash amounts daily.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results

Title Agent

Carrington Title Partners
10.2021 - 02.2022
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Communicated with customers to resolve common title issues.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Received and processed paperwork for title insurance and other documents to prepare for closing on house.
  • Notary Public

Stylist/Manager

Sport Clips
09.2017 - 02.2019
  • Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
  • Boosted professional hair care product sales through upselling, visual merchandising and retail display optimization.
  • Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
  • Conducted personal sessions to address client hair and skin issues, suggesting suitable salon services and treatments.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Scheduled employees to maintain adequate coverage during business hours.

Emergency Dept Patient Care Technician

Bolingbrook Hospital
Bolingbrook, IL
10.2007 - 02.2015
  • Monitored and documented patient vital signs to ensure accurate electronic health records.
  • Communicated with patients to address concerns and meet individual needs.
  • Participated in training sessions, mastering safety protocols and procedures.
  • Responded promptly to call lights, addressing requests from patients and families.
  • Provided direct care to patients, supporting healthcare team members in daily tasks.
  • Reported vital sign changes to healthcare professionals for timely intervention.
  • Collaborated with staff nurses and physicians to discuss significant alterations in patient conditions.
  • Monitored vital signs and reported changes to medical personnel.

Education

Vocational - Cosmetology

The University of Aesthetics & Cosmetology
Downers Grove, IL
09.2017

Vocational - CNA

Joliet Junior College
Joliet, IL
01.1995

Skills

  • Emotional support and companionship
  • Pharmacy software proficiency
  • Patient confidentiality
  • Customer relationship management
  • Electronic health records management
  • Data entry accuracy
  • Direct patient care
  • Employee training and development
  • Effective communication skills
  • Attention to detail
  • Problem solving abilities
  • Prescription labeling expertise

Timeline

Certified Pharmacy Technician

Walgreens Boots Alliance
07.2023 - Current

Title Agent

Carrington Title Partners
10.2021 - 02.2022

Personal Care Taker

Self Employed
01.2021 - Current

Barber

Lady Janes Haircuts For Men
09.2019 - 01.2023

Stylist/Manager

Sport Clips
09.2017 - 02.2019

Emergency Dept Patient Care Technician

Bolingbrook Hospital
10.2007 - 02.2015

Vocational - Cosmetology

The University of Aesthetics & Cosmetology

Vocational - CNA

Joliet Junior College