Summary
Overview
Work History
Education
Skills
Additional Employment
Licensure and Certifications
Affiliations
Software Tools
Activities and Hobbies
References
Timeline
Generic

Jennifer Kanipe

Suwanee,GA

Summary

Dedicated senior healthcare professional and Registered Nurse with 18+ years in the health IT industry. Proven expertise in consulting, implementations, training, content writing, presentations, product management, and relationship management. Specialized focus on care management, population health (payer and provider), surgery, acute, and chronic care.

Overview

18
18
years of professional experience

Work History

HEALTHCARE DOMAIN CONSULTANT

Pegasystems
Cambridge, MA
04.2020 - 08.2023
  • Provided clinical expert services for clients and internal team members in the areas of Care Management, Population Health, and Utilization management with product knowledge and configuration-both payer and provider market
  • Provided billable consulting support in the role of a domain consultant as well as a lead business architect, focusing on industry best practices and agile methodology
  • Supported pre sales consultants and account executives in sales demonstrations
  • Collaborated and worked extensively with product management related to product roadmap, sprint reviews, and as a clinical stakeholder

SENIOR CLINICAL EDUCATION SPECIALIST

Care Cloud
Miami, FL
05.2017 - 01.2020
  • Developed and managed a large library of EMR clinical education documents in the areas of clinical intake, encounters, prescription drug monitoring, and MIPS.
  • Facilitated comprehensive internal and client training on clinical products and EMR, both through web-based platforms and offsite sessions for large clinician audiences.
  • Led informative webinars on clinical workflows and EMR for audiences exceeding 200 participants.

CLINICAL APPLICATIONS MANAGER

Caradigm-Independent Contractor
Sugar Hill, GA
04.2016 - 04.2017
  • Support clinical applications in the population health and care management space
  • Possessed expert-level knowledge in workflows encompassing Care Management, Quality Improvement, and Disease/Risk Management.
  • Conducted both onsite and web-based end-user training for clinical applications.

DIRECTOR OF SALES SE

UbiCare
Sugar Hill, GA
12.2014 - 04.2016
  • Engaged in consultative sales for patient education CRM software tailored to diverse service lines, specializing in population health and disease management.
  • Executed high-touch interactions with multi-channel buyers through presentations, software demonstrations, and ROI analysis.
  • Successfully achieved and surpassed a sales goal, generating $1 million in revenue from new business.

PRODUCT MANAGER

Standard Register
Alpharetta, GA
06.2013 - 12.2014
  • Managed and marketed digital healthcare communication solutions and SaaS based software in the Healthcare business unit
  • Managed product rollouts and releases within an Agile environment, meeting key performance indicators (KPIs) for all owned healthcare products
  • Presented product launches and campaigns to the sales organization, utilizing value propositions, positioning, and competitive analysis

CLINICAL CONTENT SPECIALIST

Krames StayWell
Smyrna, GA
09.2012 - 06.2013
  • Managed medical review process of over 6,000 digital patient educational documents, reviewed annually
  • Managed over 35 medical reviewers as well as worked with content partners in the medical review process
  • Served as SME for all CMS related measures through online updates, webinars, and telecommunications

SENIOR SYSTEMS ANALYST, CLINICAL INFORMATICS

WellStar Health System Inc
Marietta, GA
10.2009 - 12.2010
  • Front end and back end expert knowledge in McKesson suite of applications (HEO, HEC, HED, Admin Rx, HSM) and GE Centricity Perinatal; provided application training for nursing and ancillary healthcare
  • Responsible for problem resolution and maintaining timely SLA's with clinical customers
  • Certified in GE Centricity Perinatal system build, implementation, and installation

PRODUCT MANAGER

Surgical Information Systems
Alpharetta, GA
10.2005 - 05.2008
  • Spearheaded product management and clinical expertise for anesthesia and perioperative nursing applications.
  • Influential in decision-making for new software features in each release, including oversight of maintenance releases.
  • Produced marketing documents featuring prioritized features and ROI within product life cycles.
  • Achieved 100% approval for business proposals and roadmaps presented to the Board of Directors and C-level executives.

Education

Bachelors of Science-Nursing -

BAKER UNIVERSITY
01.1998

Bachelors of Science-Life Science -

KANSAS STATE UNIVERSITY
01.1996

Skills

  • EMRs
  • Content writing and Management
  • Training and Enablement
  • Presentations and Application Demos
  • Web Design
  • Digital Marketing
  • Product Management
  • Product Marketing and Healthcare Industry
  • Agile Methodology
  • CMS/MIPS/HEDIS/URAC
  • Best Practices Implementation
  • Client Relationships
  • Project Implementation
  • Project Leadership
  • Client Engagement
  • Resource Allocation
  • Requirements Gathering
  • Subject Matter Expert: Population Health, Value Based Care, Care Management, CMS

Additional Employment

  • THE POSEIDON GROUP
  • RESURGEONS SURGICAL CENTER
  • PIEDMONT HOSPITAL
  • WELLSTAR KENNESTONE HOSPITAL

Licensure and Certifications

  • Registered Nurse: Georgia- RN139639: 1998
  • Pega Business Architect: 2022
  • Professional Scrum Master: 2022
  • GE Centricity Perinatal Configuration: 2010
  • Product Management (Pragmatic Marketing): 2008
  • High Impact Presentations (Dale Carnegie): 2006

Affiliations

  • ASPAN
  • AORN
  • HIMSS
  • ANIA
  • Family Advisory Council: Children's Healthcare of Atlanta
  • Kappa Kappa Gamma

Software Tools

UbiCareKramesCaradigm
  • Microsoft Suite
  • Webex
  • Zoom
  • Slack
  • Snaget
  • Camtasia
  • Captiva
  • Canva
  • Salesforce

Activities and Hobbies

  • Running, yoga, meditation
  • Writing: fiction, non-fiction, blogs
  • Travel
  • Music
  • Animals
  • Soccer team manager
  • Entrepreneurship: e-commerce, digital marketing

References

References available upon request.

Timeline

HEALTHCARE DOMAIN CONSULTANT

Pegasystems
04.2020 - 08.2023

SENIOR CLINICAL EDUCATION SPECIALIST

Care Cloud
05.2017 - 01.2020

CLINICAL APPLICATIONS MANAGER

Caradigm-Independent Contractor
04.2016 - 04.2017

DIRECTOR OF SALES SE

UbiCare
12.2014 - 04.2016

PRODUCT MANAGER

Standard Register
06.2013 - 12.2014

CLINICAL CONTENT SPECIALIST

Krames StayWell
09.2012 - 06.2013

SENIOR SYSTEMS ANALYST, CLINICAL INFORMATICS

WellStar Health System Inc
10.2009 - 12.2010

PRODUCT MANAGER

Surgical Information Systems
10.2005 - 05.2008

Bachelors of Science-Nursing -

BAKER UNIVERSITY

Bachelors of Science-Life Science -

KANSAS STATE UNIVERSITY

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