Jessica Riwu Kore

• Received and processed medical records requests from other clinics/hospitals
• Used many EMR systems to retrieve records (Genesis, Essentris, HAIMS, AHLTA)
• Maintained and organized patient records
• Responded to phone inquiries professionally and efficiently
• Faxed, emailed, and mailed patients records
• Trained with the legal medical records desk
• Trained new hires on workflow procedures to ensure smooth integration into the team.

• Administered different vaccines for kids and adults
• Scheduled appointments for patients
• Documented in patient charts using NextGen (EMR system)
• Sanitized, restocked, and organized exam rooms and medical equipment
• Obtained client medical history, medication information, symptoms, and allergies
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations

• Used EPIC to document in patient’s records and completed the proper paperwork (EMR system)
• Scheduled appointments/follow ups for patients with the audiologist
• Performed ABR (Auditory Brainstem Response) tests on newborns
• Trained the new employees that were hired
• Gave educational handouts to the parents
• Maintained accurate records of all newborns screened, ensuring compliance with state regulations and hospital policies
• Enhanced parent satisfaction through timely communication of test results and providing clear explanations of next steps

• Clinical side:

1. Preformed intake with patients

2. Preformed patient care such as blood draws and urinalysis

• Administered side:

1. Used EPIC to document in patient’s charts (EMR system)

2. Made appointments for patients

3. Responded to phone inquiries professionally and efficiently