Hi, I’m
Jennifer Kaufman
Peoria,IL
Summary
Hardworking Server with over 14 years experience in the restaurant industry, who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Maintains a positive attitude and a great sense of humor during peak hours.
Overview
2
years of professional experience
Work History
Casey's General StoreHanna City, IL
Cashier
08.2010 - 07.2011
Job overview
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Developed positive customer relationships through friendly greetings and excellent service.
- Preformed open and closing duties
- Kept accurate inventory
- Light food preparation
- Cleaning
Webb's PubPeoria, IL
Server/ Bartender
04.2010 - 08.2010
Job overview
- Responsible for the production and plating of desserts.
- Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
- Completed liquor requisitions and supply lists
- Provided excellent customer service
- Served wine, and bottled or draft beer
- Provided friendly and attentive service and exceptional hospitality.
- Verified amount of cash in the cash drawer against the day’s receipts.
- Rectified guest complaints quickly and efficiently.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Inventoried and restocked items throughout day.
- Folded napkins throughout the day to maintain an adequate supply.
- Maintained clean dining room, lobby and service areas at all times.
Kouri's PubPeoria, IL
Server
02.2009 - 06.2009
Job overview
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Assisted co-workers whenever possible.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections.
Education
Kaplan University
Bachelor of Arts from Accounting
Current
Skills
- Quick problem solver
- Thrives in fast-paced environment
- Committed team player
- Courteous, professional demeanor
- High energy
- Flexible schedule capability
- Mathematical aptitude
- Excellent multi-tasker
Timeline
Cashier
Casey's General Store
08.2010 - 07.2011
Server/ Bartender
Webb's Pub
04.2010 - 08.2010
Server
Kouri's Pub
02.2009 - 06.2009
Kaplan University
Bachelor of Arts from Accounting
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