Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kearns

Chicago,IL

Summary

Dynamic self-starter with extensive experience in veterinary clinical education, adept at navigating challenges with ease. Proven problem-solving abilities and a proactive approach to new tasks. Recognized for adaptability, creativity, and a results-oriented mindset that drives success. Committed to making meaningful contributions while advancing organizational goals through innovative solutions and collaborative efforts.

Overview

28
28
years of professional experience

Work History

Training Center Director

National Veterinary Associates
Addison, IL
12.2024 - Current

Managed daily operations of training center, ensuring efficient resource allocation and scheduling.

  • Established partnerships with external organizations to expand training opportunities and resources.
  • Led strategic planning initiatives to align training objectives with organizational goals and industry standards.
  • Spearheaded marketing efforts to promote the training center''s offerings, resulting in over 400 attendees our first year and over 400 hours of CE.
  • Established strong relationships with industry partners for relevant course offerings and up-to-date materials.
  • Collaborated with veterinary professionals to deliver relevant curriculum for continuing education courses.
  • Evaluated training effectiveness through participant feedback and performance assessments.
  • Collaborated across the organization to develop and promote programs as well as supporting recruiting and mentorship efforts.

Diagnostic Technical Specialist

Zoetis Animal Health/Diagnostics
07.2022 - 12.2024
  • Install new point of care analyzers and onboarding reference lab.
  • Training staff on analyzers and reference lab.
  • Launching new products with training and support materials.
  • Develop relationships with clinic teams to support engagement with Zoetis Diagnostic products.
  • Troubleshooting issues with analyzers, connectivity, any other issues.
  • Managing territory and route planning.
  • Working with sales consultant to develop new business and drive utilization with current business.
  • Offer white glove customer service to clinics by responding to issues in a timely fashion and working with them to find a resolution.

Lead Veterinary Assistant

Elmhurst Animal Care Center
Elmhurst, IL
04.2007 - 07.2022

Technician manager for large veterinary hospital responsible for supervising and training veterinary technician students and new employees. Inventory and OSHA manager for 70+ employees.

  • Perform laboratory tests on blood, urine, or feces, such as urinalyses or blood counts, to assist in the diagnosis and treatment of animal health problems.
  • Venipuncture and IV Catheter placement
  • Take and develop diagnostic radiographs, using x-ray equipment.
  • Perform dental work, such as cleaning, polishing, or extracting teeth.
  • Prepare and administer medications, vaccines, or treatments, as prescribed by veterinarians.
  • Prepare treatment rooms for surgery.
  • Perform a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products.

Veterinary Assistant

Wheaton Animal Hospital
Glen Ellyn, IL
11.1998 - 05.2002
  • Perform laboratory tests on blood, urine, or feces, such as urinalyses or blood counts, to assist in the diagnosis and treatment of animal health problems.
  • Prepare and administer medications, vaccines, or treatments, as prescribed by veterinarians.
  • Fill prescriptions, measuring medications and labeling containers.
  • Collect, prepare, and label samples for laboratory testing, culture, or microscopic examination.
  • Take and develop diagnostic radiographs, using x-ray equipment.
  • Clean and sterilize instruments, equipment, or materials.
  • Perform a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products.

Education

B.A. - Biology

Knox College
Galesburg, IL
06-1995

Skills

  • Written and oral communication
  • Excellent communication and collaboration
  • Training facilitation
  • Project management
  • Change management
  • Procurement
  • Needs assessment
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Marketing
  • Teamwork and collaboration

Timeline

Training Center Director

National Veterinary Associates
12.2024 - Current

Diagnostic Technical Specialist

Zoetis Animal Health/Diagnostics
07.2022 - 12.2024

Lead Veterinary Assistant

Elmhurst Animal Care Center
04.2007 - 07.2022

Veterinary Assistant

Wheaton Animal Hospital
11.1998 - 05.2002

B.A. - Biology

Knox College
Jennifer Kearns