Jennifer Kelley
GRAND ISLAND,NE
Summary
I would love to work in an environment that best utilizes my skills and personally. I enjoy people pleasing.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Riverside Golf Club
11.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Ran Restaurant ,Pool ,Banquet , and all bar staff
- Correctly calculated inventory and ordered appropriate supplies.
- Managed staff schedules and maintained adequate coverage for all shifts.
Lead Server
Riverside Golf Club
02.2019 - 11.2022
- Hired new FOH staff
- Took care of team while also taking care of members as in Hosting, training, and maintaining operations.
Server
Riverside Golf Club
10.2016 - 02.2019
- Experience in fine dining
- Enjoys working in a fast-paced environment
- Flexible schedule capability
- Bar experience/terminology
- Banquet experience
Server/Trainer
Uncle Ed's Steakhouse
02.2007 - 10.2016
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage
Cosmetologist
Cost Cutters
09.2011 - 01.2013
- Maintained quality service for existing and long term clientele
- Stocked, cleaned, ordered salon tools and products
- Implemented my training and education in everyday tasks pertaining hair/beauty
Education
License - Cosmetology
Xenon International Academy II, Inc.
Grand Island, NE05.2009
High School Diploma -
St Paul High School
Saint Paul, NE05.2000
Skills
- Great customer service skills
- Able to Multitask
- Clear communication
- Time management
Timeline
Restaurant Manager
Riverside Golf Club
11.2022 - Current
Lead Server
Riverside Golf Club
02.2019 - 11.2022
Server
Riverside Golf Club
10.2016 - 02.2019
Cosmetologist
Cost Cutters
09.2011 - 01.2013
Server/Trainer
Uncle Ed's Steakhouse
02.2007 - 10.2016
License - Cosmetology
Xenon International Academy II, Inc.
High School Diploma -
St Paul High School