Jennifer Kendall
Clementon,NJ
Summary
Results-driven professional with expertise in onboarding processes and CRM management. Proven track record in relationship building and effective communication with hiring managers to streamline recruitment strategies.
Overview
4
4
years of professional experience
Work History
Hiring Director
Modern Exteriors
Wilmington DE
11.2025 - 08.2026
- Collaborated one on one meetings with department leaders to identify staffing needs and align hiring strategies accordingly.
- Conducted interviews and assessed candidates to ensure cultural and values alignment with company objectives.
- Manage and train all new recruiters on the process of the phone screening
Talent Acquisition Specialist
Modern Exteriors
Wilmington, DE
08.2024 - 08.2026
- Scheduled virtual interviews for the Hiring Director and maintained communication with candidates from initial interview through onboarding to ensure a smooth hiring experience.
- Oversaw comprehensive tracking of candidates via JazzHR and Indeed to enhance hiring efficiency.
- Engaged with hiring managers to understand staffing needs and align recruitment strategies accordingly.
Roofing Sales Closer
Modern Exteriors
Hamilton NJ
07.2025 - 08.2025
- Closed high-value sales through effective negotiation and relationship-building techniques.
- Conducted product presentations, demonstrating features and benefits to prospective clients.
- Analyzed customer needs to tailor solutions that increased satisfaction and loyalty.
Canvasser
Power Home Remodeling
West Chester PA
02.2025 - 06.2025
- Engaged with potential customers to promote home remodeling services and generate leads.
- Conducted door-to-door canvassing to assess community interest in energy-efficient home solutions.
- Gathered customer feedback to inform marketing approaches and enhance service offerings.
Scheduling Manager
Dream Home Roofers
Voorhees NJ
11.2022 - 03.2025
- Organized all appointments set by call center representatives, assigning them by region to optimize coverage and efficiency.
- Pre‑Appointment Confirmation — Contactedevery scheduled appointment prior to dispatching to a sales representative.
- Mapped all appointments based on the current location of sales reps to ensure timely arrival and reduce travel inefficiencies.
- Schedule Management — Rescheduled appointments as needed during periods of high volume or overflow.
- Performance Metrics — Maintained a consistent schedule fill rate of 93% and managed 70+ appointments daily.
- Time‑Block Oversight — Oversaw all time‑sensitive blocks, including CADs (Cancel at the Door) and No‑Shows, ensuring accurate reporting and follow‑up.
Education
High School Diploma -
Lemon Bay High School
Englewood, FLSkills
- Internal communications
- Onboarding processes
- Relationship building and management
- Training and mentoring
- One Call Close
- Management
- CRM
- ATS
- Product presentation
Accomplishments
During my time at Modern I became a huge part of company culture doing things such has; Donations for dogs in need for Homeward Bound Animal Shelter in Blackwood NJ, Between me and my coworkers we raised over 400$. From that point forward I made it a goal every month to raise money for charity! Another way I Improved company culture was starting a instagram page for the company doing silly content and including every department.
Timeline
Hiring Director
Modern Exteriors
11.2025 - 08.2026
Roofing Sales Closer
Modern Exteriors
07.2025 - 08.2025
Canvasser
Power Home Remodeling
02.2025 - 06.2025
Talent Acquisition Specialist
Modern Exteriors
08.2024 - 08.2026
Scheduling Manager
Dream Home Roofers
11.2022 - 03.2025
High School Diploma -
Lemon Bay High School