Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Kent

Customer Service/Sales Associate
Clarksville,TN

Summary

Highly experienced Customer Service and Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Dollar General
Clarksville, TN
08.2022 - Current
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Sales Associate

Kroger
Clarksville, TN
09.2017 - 11.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Highland High School
Highland IN
08.1995 - 05.1999

Pharmacy Technology

Fisk University
Nashville, TN
08.2014 - 03.2015

Skills

Exceptional customer service

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Timeline

Sales Associate

Dollar General
08.2022 - Current

Sales Associate

Kroger
09.2017 - 11.2019

Pharmacy Technology

Fisk University
08.2014 - 03.2015

High School Diploma -

Highland High School
08.1995 - 05.1999

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Jennifer KentCustomer Service/Sales Associate