Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Kichard

Waterbury,CT

Summary

Driven Assistant Manager at Theikos LLC, I mastered Medical Cannabis operations, enhancing customer satisfaction and service quality. Leveraging money handling expertise and profound compassion learned from caregiving, I significantly improved operational efficiency and customer relations, fostering repeat business and reducing cash discrepancies.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Theikos LLC
Boca Raton, FL
09.2022 - 07.2024
  • I learned all aspects of Medical Cannabis by taking a 4 week course in Florida so I could better help run my Sisters THC/CBD company
  • I then Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Caregiver, Special Needs

My Son
Middlebury, CT
11.2006 - 06.2022

My son was born with severe disabilities including, but not limited to, non verbal Autism. I stayed home with him until he was placed in a private group home setting just a couple years ago. I've learned so much from him, but importantly compassion for others.

Education

High School Diploma -

Masuk High School
Monroe, CT

Cannabis Professional Certificate - Med Marijuana

Pacific College of Health & Science
Florida
11.2022

Skills

  • Money Handling
  • Customer Relations
  • Team motivation

Timeline

Assistant Manager

Theikos LLC
09.2022 - 07.2024

Caregiver, Special Needs

My Son
11.2006 - 06.2022

High School Diploma -

Masuk High School

Cannabis Professional Certificate - Med Marijuana

Pacific College of Health & Science
Jennifer Kichard