Jennifer Kimpel
Hicksville,Ohio
Summary
Dynamic Treatment Director and licensed dental hygienist with proven expertise in patient advocacy and treatment planning. Skilled in financial arrangements and clinical assessments, I excel in fostering patient relationships and achieving performance goals, ensuring exceptional care and satisfaction. Committed to enhancing team coordination and operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Treatment Director/Dental Hygienist
Grabill Family Dentistry
Grabill, Indiana
09.2021 - Current
- Consultations with new or existing patients. Work through patient concerns and fears to move forward with dental treatment.
- Schedule and execute planning appointments with patients with some, little, or no supervision.
- Set up payment plans to help patients with financial goals.
- Serve as a patient advocate as the patient moves through treatment.
- Follow up protocol for patients who need more time to determine treatment needs.
- Manage the column as my own business, staying on task.
- Work closely with the management team to ensure that procedures and protocols are being used by all employees for the standard of patient care.
- Assist in the hygiene department as needed.
Dental Hygienist
North Pointe Dental Care
Fort Wayne, Indiana
03.2016 - Current
- Manage hygiene schedule, assess new patients, confirmation calls, daily chart audits, treatment planning for new patients, implementing treatment for current patients, adult/child prophylaxis, SRP, placement of sealants, administer anesthetic before dental procedures, impressions for whitening and fluoride trays, cross-trained to assist team members, daily calls to fill schedules
Dental Hygienist
Dr. Michael S. Boggs, LLC/Dr. Chelsea Kelly LLC
Hicksville, Ohio
09.2018 - 01.2022
- Manage hygiene schedule, assess new patients, make confirmation calls, conduct daily chart audits, plan treatment for new patients, implement treatment for current patients, perform adult/child prophylaxis, SRP, place sealants, administer anesthetic before dental procedures, take impressions for whitening and fluoride trays, cross-train to assist team members, and make daily calls to fill schedules.
Dental Hygienist
Aspen Dental
Fort Wayne, Indiana
08.2014 - 03.2016
- Manage hygiene schedule, assess new patients, confirmation calls, daily chart audits, treatment planning for new patients, implementing treatment for current patients, adult/child prophylaxis, SRP, placement of sealants, administer anesthetic before dental procedures, ZOOM whitening application, impressions for whitening and fluoride trays, cross-trained to assist team members
Manager
Hickory Hills Golf Course and Restaurant
Hicksville, Ohio
08.2012 - 09.2013
- Oversee daily operations, track inventory, ordered stock, trained new employees, balanced daily sales, transitioned to new equipment, scheduled employees, closing/opening responsibilities
Box Office Manager
Embassy Theatre
Fort Wayne, Indiana
07.2003 - 08.2012
- Balanced Broadway sales with 100% accuracy, multi-line phone operator and administrator, inventory, customer service, scheduled staff, scheduled events, Ticketmaster expert, cross-selling memberships, trained new employees
Education
Associates of Science - Dental Hygiene
IPFW
Fort Wayne, Indiana05.2014
High School Diploma - College Preparation Courses
Hicksville High School
Hicksville, Ohio05.2000
Skills
- Patient advocacy
- Treatment planning
- Financial arrangements
- Clinical assessment
- Dental procedures
- Customer relationship management
- Team coordination
- Problem solving
- Attention to detail
- Time management
- Leadership abilities
- Goal achievement
- Performance goals
Certification
- CPR
- Laser for bacterial Reduction with Periodontal Disease
References
- Cassie Carnahan, Professional, 260-908-2143
- Megan Cover, Professional, 419-487-0765
- Joann Waters, Professional 260-223-2779
- Dina Halimanovic, Professional, 260-602-1480
Additional Qualifications
- 2010 Emerging Leaders Graduate
- Disney Institute training in Leadership, Time Management and Customer Service
- Dentrix Proficient
- Trained in First Aid
- CPR
- Microsoft Office Proficient
- Organized
- Self-motivated
- Received the Isaac Knapp Dental Hygiene Award 05/14/14
Affiliations
- Board member and Treasure on Hicksville Community Service Center Committee
- Volleyball, Basketball and Softball mom
Timeline
Treatment Director/Dental Hygienist
Grabill Family Dentistry
09.2021 - Current
Dental Hygienist
Dr. Michael S. Boggs, LLC/Dr. Chelsea Kelly LLC
09.2018 - 01.2022
Dental Hygienist
North Pointe Dental Care
03.2016 - Current
Dental Hygienist
Aspen Dental
08.2014 - 03.2016
Manager
Hickory Hills Golf Course and Restaurant
08.2012 - 09.2013
Box Office Manager
Embassy Theatre
07.2003 - 08.2012
Associates of Science - Dental Hygiene
IPFW
High School Diploma - College Preparation Courses
Hicksville High School
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