Jennifer King
Toronto,OH
Summary
Seasoned Dental Hygienist offering 10 years of experience in high-volume dental offices. Expertise in screening patients for cancer and oral diseases, performing prophylaxis and providing education on oral hygiene and health. Talented at working with diverse personality types to provide an upbeat work environment. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Hygienist/Insurance Verification Specialist
Dental Office
04.2018 - Current
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Streamlined appointment scheduling process for better time management and increased overall productivity.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Increased patient satisfaction by promptly addressing concerns regarding insurance coverage or billing issues.
Dental Hygienist
Walter Family Dentistry
01.2014 - 01.2021
- Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
Dental Hygienist
Iannessa Pediatric Dentistry
09.2015 - 04.2018
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Provided specialized care for pediatric patients, ensuring their comfort during dental visits while fostering healthy habits from an early age.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
Education
Bachelor of Science - Dental Hygiene
West Liberty University
West Liberty, WV05.2013
Associate of Science - Dental Assisting
Eastern Gateway Community College
Steubenville, OH05.2011
Skills
- Medicaid Knowledge
- Customer Service
- Eligibility Determination
- Analytical Thinking
- Patient Rapport
- Communication and Interpersonal Skills
- Documentation and Correspondence
- Insurance Coverage Verification
- Multitasking Abilities
Certification
State of Ohio Dental Hygiene License
State of West Virginia Dental Hygiene License
State of Pennsylvania Dental Hygiene License
Timeline
Dental Hygienist/Insurance Verification Specialist
Dental Office
04.2018 - Current
Dental Hygienist
Iannessa Pediatric Dentistry
09.2015 - 04.2018
Dental Hygienist
Walter Family Dentistry
01.2014 - 01.2021
Bachelor of Science - Dental Hygiene
West Liberty University
Associate of Science - Dental Assisting
Eastern Gateway Community College