AppFolio
Jennifer King
Trussville,AL
Summary
Dynamic Regional Property Manager with a proven track record at Warrior Equity Group LLC, excelling in contract negotiation and team recruitment. Skilled in maximizing rental income and enhancing tenant satisfaction, demonstrated through effective property management and maintenance supervision. Achieved significant improvements in operational efficiency and guest service standards, leveraging strong communication and leadership abilities. Experienced District Property Manager with 7 years overseeing portfolio of properties. Seasoned professional with strong knowledge of renovation construction, regulations and area competitors. Highly successful at boosting occupancy and resident satisfaction.
Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
14
14
years of professional experience
Work History
Regional Property Manager
Warrior Equity Group LLC
02.2017 - Current
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Identified and addressed potential safety issues and liability concerns.
- Responded to escalated resident concerns and issues and monitored resolution.
- Negotiated vendor contracts and presented to owners for approval.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Created reports, recorded contracts and kept employee records in corporate database and accounting software.
- Reviewed financial forecasts, budget and operational goals.
- Inspected community common areas, apartment units and model appearance to address problems.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maximized rental income while minimizing expenses through effective planning and control.
- Collected and maintained careful records of rental
- payments and payment dates.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Paying and maintaining utility bills for each property.
- Familiar with Housing voucher program and Affordable Housing.
Property Manager
Comfort Inn by Choice Hotels
03.2011 - 01.2017
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Developed and implemented marketing strategies to promote hotel services.
- Provided services efficiently and with high level of accuracy.
Education
Associate of Science - Veterinarian Assisting
Jefferson State Community College
Birmingham, AL04.1998
High School Diploma -
Sprigville High School
Springville, AL05.1995
Skills
- Document Preparation
- Team recruitment
- Tenant screening
- Contract Negotiation
- Lease administration
- Site inspection conduction
- Sales management
- Lease agreement management
- Rental rate establishment
- Property Management
- Maintenance Supervision
- Rent collection
- Leasing management
Software
Yardi
Microsoft
Timeline
Regional Property Manager
Warrior Equity Group LLC
02.2017 - Current
Property Manager
Comfort Inn by Choice Hotels
03.2011 - 01.2017
Associate of Science - Veterinarian Assisting
Jefferson State Community College
High School Diploma -
Sprigville High School
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