Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jennifer Klinepeter

Middletown,PA

Summary

Credentialing Specialist Over 20 years of experience in Customer Service and 10 years in Business Office Management, consistently delivering high-quality results under tight deadlines. Proven ability to foster a productive work environment while maintaining organization and attention to detail. Recognized for reliability and commitment to excellence in all tasks.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Credentialing Specialist

Select Specialty Hospitals
12.2022 - Current

Ensured adherence to regulations by managing credentialing for 1,100 providers across Eastern United States. Expedited application filing through collaboration with office staff and managers in credential verification. Consistently met deadlines while maintaining detailed spreadsheets and reports. Participated in Medical Executive Committee meetings to present and secure approval for provider appointments. Supported Joint Commission surveys by reviewing physician files and supplying required documentation.

Finance / Business Manager

Healthy Starts Pediatrics
Harrisburg, PA
11.2011 - 11.2022

Streamlined benefits enrollment process to enhance employee accessibility. Conducted legal research to support compliance and policy development. Facilitated hiring and termination processes, ensuring adherence to company protocols. Developed and revised Employee Handbooks to reflect current policies and regulations. Resolved conflicts among staff to minimize patient dissatisfaction. Coordinated staff and physician schedules for optimal resource allocation. Processed payroll accurately and on time to ensure employee satisfaction.

Technical Services / Administrative Coordinator 3

Borough of Middletown
01.1996 - 11.2011

Managed staff scheduling, supply ordering, and payroll preparation for Finance Manager.
Coordinated services for technicians, engineers, contractors, and outside agencies.
Performed data entry and scheduled equipment maintenance to ensure operational readiness.
Facilitated Right to Know/MSDS training for employees to promote safety compliance.
Collaborated with Supervisors on confidential employee legal matters and grievances.
Oversaw termination processes for disciplined employees in accordance with company policy.

Certified Medical Assistant

Darowish & Associates, PC
Harrisburg, PA
06.2005 - 10.2011

Delivered efficient evening shift coverage at pediatric office while maintaining full-time employment.

Executed check-in, scheduling, and patient care tasks across back and front office.

Administered vaccinations and recorded patient vitals to support comprehensive care management.

Certified Medical Assistant

McCall, Banogan & Hawn – OB/GYN
Harrisburg, PA
01.1992 - 01.1995

Conducted Fetal Non-Stress tests and performed phlebotomy within office setting. Returned calls from patients to answer clinical questions efficiently. Supported minor surgical procedures, such as endometrial and cervical biopsies. Maintained testing accuracy by carefully preparing laboratory samples for analysis.

Education

Associates Degree - Specialized Business

Central Pennsylvania College
06-1986

Some College (No Degree) - General Studies

Harrisburg Area Community College
Harrisburg, PA

High School Diploma -

Northern York High School
Dillsburg

Skills

  • General management skills
  • Time management
  • Staff scheduling and assignments
  • Budgeting and inventory control
  • Complaint resolution
  • Attendance tracking and leave approvals
  • Interview process management
  • HR functions including payroll and benefits
  • Employee handbook creation and updates
  • Office supply budgeting and management
  • HIPAA compliance oversight
  • Proficient in Microsoft Office and QuickBooks
  • Cash and bank account management
  • Medical office administration skills
  • Medent software proficiency
  • Patient flow management
  • Emergency triage and education
  • Vaccination administration and phlebotomy assistance

Certification

  • CPR Certification / First Aid Training for Medical Professionals 2016
  • Full list of CEUs upon Request

Affiliations

  • Spearheaded and managed a Spay / Neuter program for owned cats in the local community.
  • Managed a TNR program for feral cats, leading to over 3,000 surgeries annually.
  • Oversight of more than 40 volunteers
  • Coordination of vaccine clinics
  • Applied for and obtained a grant for spay / neuter surgeries for stray / feral cats

Timeline

Credentialing Specialist

Select Specialty Hospitals
12.2022 - Current

Finance / Business Manager

Healthy Starts Pediatrics
11.2011 - 11.2022

Certified Medical Assistant

Darowish & Associates, PC
06.2005 - 10.2011

Technical Services / Administrative Coordinator 3

Borough of Middletown
01.1996 - 11.2011

Certified Medical Assistant

McCall, Banogan & Hawn – OB/GYN
01.1992 - 01.1995

Associates Degree - Specialized Business

Central Pennsylvania College

Some College (No Degree) - General Studies

Harrisburg Area Community College

High School Diploma -

Northern York High School
Jennifer Klinepeter
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