Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Konikow

Detroit,MI

Summary

Encouraging leader and analytical problem-solver with talents for team building, strategizing and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Assistant Manager - Operations

Canada Goose
11.2022 - Current
  • Streamlined communication channels between departments for better interdepartmental collaboration on projects or initiatives affecting operations.
  • Implemented quality assurance initiatives to minimize errors in operations, improving overall efficiency levels.
  • Boosted profitability with strategic planning, budgeting, and expense control measures.
  • Optimized inventory management by implementing accurate forecasting methods and efficient ordering processes.
  • Managed daily staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.

Assistant Manager - Operations

H&M Hennes & Mauritz
12.2020 - 11.2022
  • Assisted in the development of long-term goals for the department, aligning them with organizational objectives.
  • Reduced employee turnover rates by fostering a positive work environment and providing clear growth opportunities.
  • Oversaw facility maintenance tasks to ensure a safe, clean, and well-functioning workplace for employees and customers alike.

Executive Team Lead - Specialty Sales

Target
12.2015 - 07.2020
  • Increased brand visibility through targeted marketing campaigns that resonated with core consumer segments.
  • Enhanced team productivity by implementing efficient project management strategies and clear communication channels.
  • Implemented innovative solutions to complex problems, demonstrating adaptability and creative thinking skills.

Operations

Microsoft
03.2013 - 12.2015

Traveled & Presented Product Demonstrations / Training for Companies (Including LEAR, TEAM Detroit, Detroit Public Schools and numerous Microsoft Corporate Events)

  • Developed Small & Medium sized Business Sales to meet store quota
  • Reviewed Inventory Allocations for Novi Store Location & Visual placement based on sales
  • New Store Opening

+ Received MVP Manager of the Quarter within first 6 months of Employment

+ Fulfilled Largest business sale in our Market over $300,000 in the Specialty Store Bracket

+ Maintained over 90% Customer Satisfaction Score for our location for multiple quarters / Scored 92% on Asset Protection Internal Audit - Highest in our Market.

Education

Bachelor of Business - Marketing

Devry

Skills

  • Asset Management
  • Staff Training and Development
  • Operational planning
  • Time Management
  • Operational Efficiency
  • Standard Operating Procedures
  • Scheduling Management
  • Asset Management

Timeline

Assistant Manager - Operations

Canada Goose
11.2022 - Current

Assistant Manager - Operations

H&M Hennes & Mauritz
12.2020 - 11.2022

Executive Team Lead - Specialty Sales

Target
12.2015 - 07.2020

Operations

Microsoft
03.2013 - 12.2015

Bachelor of Business - Marketing

Devry
Jennifer Konikow