Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Jennifer Kontje

Jennifer Kontje

Collinsville,OK

Summary

Very organized and determined individual with strong communication skills and the ability to learn concepts quickly. Focused on learning from experience and applying previously learned skills and abilities to a new position. Looking for a part- time position working weekends.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
10.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Bartender

Texas Roadhouse
12.2023 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

LEAD SERVER

Written By the Seasons
10.2021 - 02.2023
  • Lead with coworkers in opening a new restaurant
  • Train all new hires pursuing server position
  • Handles all opening and closing duties required to operate the restaurant and ensures that all stocking is done, tables are properly set, and the dining room is clean
  • Communicates all necessary and important information with the Restaurant Manager and the entire Food and Beverage team
  • Check/Sign off on server-side work

SERVER

The Brook Bar and Grill Downtown
06.2021 - 08.2021
  • Same responsibilities as position at Cracker Barrel (below)

ASSISTANT TEAM LEADER

Inheritance Juicery
06.2018 - 06.2021
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to new and current staff
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs

SERVER

Cracker Barrel
07.2017 - 05.2018
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Greeted and maintained relationships with regular customers
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags

CASHIER

Sprouts
12.2016 - 07.2017
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

HOST

Fish Daddy's Grill House
11.2015 - 12.2016
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times

Education

Associate of Science - Health and Human Performance

Tulsa Community College
Tulsa, OK
05.2019

High School Diploma -

Union High School
Tulsa, OK
06.2017

Skills

  • Organized
  • Team player
  • Vibrant energy
  • Adaptable
  • Small business operations

Certification


  • Food handlers Permit - 10/01/2024
  • Alcohol Beverage Employee License- 11/03/2023
  • Certified alcohol server- 11/02/2023
  • 200-hour Yoga Teacher Training, 06/01/19

Timeline

Barista

Starbucks
10.2024 - Current

Bartender

Texas Roadhouse
12.2023 - 07.2024

LEAD SERVER

Written By the Seasons
10.2021 - 02.2023

SERVER

The Brook Bar and Grill Downtown
06.2021 - 08.2021

ASSISTANT TEAM LEADER

Inheritance Juicery
06.2018 - 06.2021

SERVER

Cracker Barrel
07.2017 - 05.2018

CASHIER

Sprouts
12.2016 - 07.2017

HOST

Fish Daddy's Grill House
11.2015 - 12.2016

High School Diploma -

Union High School

Associate of Science - Health and Human Performance

Tulsa Community College

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