Dedicated business professional and manager with 19 years of experience in the financial industry. Collaborative and driven with clear focus on team performance, putting clients first and supporting team needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Registered Virtual Branch Consultant
Raymond James
St. Petersburg, FL
10.2023 - Current
Assisting 3 teams of Financial Advisors with day to day tasks and projects
Providing a high level of customer service to Advisors and Clients
Provide Ongoing Raymond James and Industry training to Advisors and Associates
Collaborating with Admin Ext Team to find solutions for problems
Back up coverage to other Admin Ext teammates
AMP - Financial Advisor
Raymond James
Medina, OH
01.2022 - 10.2023
Developed and deepened relationships with new and existing clients to advance progress and improve business.
Promoted business to increase customer base and grow revenue.
Client segmentation
Compliance alerts
Review of orphan funds
Money line report to find opportunities to invest
Business Operations Manager
Ta-Check Financial
Strongsville, OH
12.2019 - 01.2022
Assisting Financial Advisors, Staff Associates and clients with high level customer service.
Assist with practice Mergers & Acquisitions.
Review annual business goals for Financial Advisors.
Complex Administrative Manager
Raymond James
Cleveland, OH
12.2017 - 12.2019
Performed ongoing development, supervision and performance management for 18 direct reports.
Responsible for overall supervision of 4 RJA and 2 RJAS within the Cleveland Complex, including annual compliance audits.
Monitoring of branch P&L and finding ways to reduce unnecessary cost, especially with the increase of new technology provided.
Assisting Financial Advisors, Staff Associates and clients with high level customer service.
Lead point contact for two RJ Transitions in the same branch in the same year.
Monthly newsletter and staff meetings to share information and collaborate ideas.
Assisted the Complex Manager with day to day management of the complex.
Senior Registered Sales Assistant
Raymond James
Medina, OH
09.2008 - 12.2019
Provide a high level of customer service to clients.
Assisted the Financial Advisor in daily needs for client meetings.
Client segmentation annually to identify possible areas of growth.
Assisted with marketing campaigns to build client loyalty.
Provided assistance with RJ Transitions in the branch.
Complex Operations Manager
Raymond James
Cleveland, OH
07.2014 - 12.2017
Performed ongoing development, supervision and performance management for 3 direct reports.
Responsible for annual compliance and day to day compliance operations for the branch.
Assisted with 6 local and out of state RJ Transitions.
Provided a high level of service to Financial Advisors, Staff Associates and clients.
Assisted Complex Manager and Complex Admin manager in day to day management of the complex.
Branch Operations Manager
Raymond James
Medina, OH
10.2012 - 07.2014
Performed ongoing development, supervision and performance management for 3 direct reports.
Responsible for annual compliance and day to day compliance operations for the branch.
Assisted with RJ Transition in the branch.
Assisted Branch Manager in day to day management of the branch.