JENNIFER KUROWSKI
Ft. Myers,FL
Summary
Friendly and enthusiastic associate with over 20 years of specialization in customer service and education. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Talented individual skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
19
19
years of professional experience
Work History
Lead Teacher
Bright Beginnings Early School
09.2017 - Current
- Plans and provides for the social, emotional, physical, and intellectual development of children in an age appropriate manner
- Provides for the health, safety and welfare of children
- Participates in training and implements it in the program and works cooperatively with all staff to implement the program requirements
- Performs related tasks as assigned
- Assist children in learning and language, encourage language development through conversation, experiences, and open-ended questions
- Participate actively in planning for the daily program for the children
- Follow daily schedules and plans
- Help children develop social skills by modeling and direction
- Act as a role model for the children
- Build a child's self-concept by providing opportunities for independence
- Provide positive reinforcement and use positive discipline techniques as taught in Conscious Discipline
- Respect the child's feelings and teach appropriate interactions
- Uses the Creative Curriculum and completes assessments and parent conferences on each child
- When an accident or illness occurs, take appropriate action, including using appropriate forms for documentation
- Ensures forms are turned in to the office
- Maintain a safe environment and report safety hazards
- Follows the center's policies and procedures and Florida Statutes for Child Care
- Maintains proper staff to child ratio and active supervision at all times
- Is friendly, polite, and considerate of administration and co-workers
- Communicates with parents in a professional and courteous manner; by email, direct face to face interaction, notes, or phone calls
- Staff persons are expected to follow the developmentally appropriate recommendations of the CLASS assessment guidelines for the age group of the children they teach
- Assist in the Christian development of young children by leading by example and teaching concepts taught in Chapels in classrooms.
Brand Ambassador
Taste A’Vint
12.2023 - Current
- Helps match customers to products with knowledge of current trends and direct feedback about individual preferences
- Achieves sales goals through established sales techniques and creative communication skills
- Answers common and advanced customer questions based on extensive knowledge of product, market, and competitors.
DSD receiver, G.R.S, Grocery Clerk, Assistant Grocery Manager
Publix SuperMarkets
Fort Myers , FL
05.2005 - 12.2018
- Providing premier customer service, including greeting them and responding to questions
- Unloading product from trucks and organizing stock room
- Inventory management - Counting products to ensure counts are correct
- Making department schedules
- Communicate job exceptions, planning, and monitoring
- Monitored inventory levels and reported damaged stock in the company system
- Cleaning cases and shelves, mopping and sweeping the sales floor, stock room, and dairy coolers
- Operating backroom equipment, pallet jack, scissor lift, baler, compactor, and scrub machine
- Assisting in other duties, as assigned
- Updated signage and merchandise tags with new promotional prices
- Reported product shortages or shipping discrepancies to department managers
- Built rapport with customers to promote customer service and maintain store standards
- Recommend grocery items to customers to foster loyalty and satisfaction
- Observed merchandising standards, facing products, and organizing stock on the sales floor and in front lanes
- Replenished merchandise displays, receiving and checking in wide-ranging products
- Backed up front-end staff with cashiering assistance during busy customer periods
- Compiled activity reports and updated records with new transaction information
- Prevented losses by watching for suspicious behavior
- Covered multiple store areas by cross-training in different roles
- Ensuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogram.
- Managing vendor relationships and ensuring timely delivery of products
- Conducting regular inventory audits to identify product shortages and discrepancies, and working with department managers to resolve any issues
- Maintaining knowledge of current industry trends and competitor strategies to identify potential areas for improvement and innovation
- Collaborating with the store manager to develop and implement strategies to increase sales and improve customer satisfaction
Education
CDA Certification- Childhood Development Associate Credential -
ChildCare Education Institute
03.2021
High School Diploma -
Bishop Verot Catholic High School
Fort Myers, FL05.2004
Skills
- Customer Service
- Database Management
- Time Management
- Training and Mentoring
- Task Prioritization
- Microsoft Word
- Microsoft Office
- Reporting and Documenting
- Word Processing
- Profit and Loss
- Data Inputting
- Decision Making
- Conflict Management
- Inventory Management
- Organization
- Multi-Tasker
- Detail Oriented
- Self Motivator
- Customer Engagement
Timeline
Brand Ambassador
Taste A’Vint
12.2023 - Current
Lead Teacher
Bright Beginnings Early School
09.2017 - Current
DSD receiver, G.R.S, Grocery Clerk, Assistant Grocery Manager
Publix SuperMarkets
05.2005 - 12.2018
CDA Certification- Childhood Development Associate Credential -
ChildCare Education Institute
High School Diploma -
Bishop Verot Catholic High School
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