Summary
Overview
Work History
Education
Skills
References
Timeline
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Kirsten Vavala

Ft. Myers,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

HOME CARE CONSULTANT

Home Instead SWFL
03.2024 - Current
  • Built local sales and marketing plan for each targeted healthcare facility within defined territory.
  • Conducted market research to identify referral sources needs and preferences.
  • Built relationships with referral sources and to promote long term business growth.
  • Kept detailed records of daily meetings through HUB spot database.
  • Conducted consultative meetings with clientele and family members and recommended appropriate levels of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress for 40-60 clients at a time.

QUALITY CARE COORDINATOR

Home Instead SWFL
09.2020 - 01.2024
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Developed individual care plans for 40-60 clients based on specific needs.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Built strong relationships and became trusted advisor to clientele, family members and caregivers
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Entered data, generated reports, and produced tracking documents.

HOME HEALTH AID

Home Instead SWFL
11.2017 - 09.2020
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided transportation and appointments management.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Administered medication as directed by physician.

PATIENT TRANSPORTER

Adventhealth Celebration
01.2016 - 08.2016
  • Created calming and friendly environment for all patients
  • Safely transported patients from point to b throughout hospital
  • Monitored and managed call board system overnight
  • Helped safely transfer patients to different medical equipment.

SEASONAL CASHIER

Sea World
07.2015 - 01.2016
  • Interacted with park guest on regular basis to enhance their experience
  • Processed payments and provided change
  • Cleaned/maintained cleanliness of area.

CASHIER

Chick-Fil- A
05.2013 - 05.2015
  • Greeted customers in professional and friendly matter
  • Took orders and accurately entered them into POS system
  • Processed payments and provided change
  • Assisted with customer inquiries and complaints
  • Cleaned/maintained cleanliness of restaurant.

Education

Bachelor of Science - Forensic Studies

FLORIDA GULF COAST UNIVERSITY
FT. MYERS, FL
05.2020

High School Diploma -

FREEDOM HIGH SCHOOL
ORLANDO, FL
05.2014

Skills

  • Organizational Skills
  • Professional Writing Skills
  • Adaptability
  • Leadership
  • Strong Work Ethic
  • Strong interpersonal communication
  • Customer Service
  • Time management

References

  • Susan Colangelo, Clinical RN Manager for Home Instead SWFL and Seaside Home Health. 6150 Diamond Centre Ct Building 1200, Fort Myers, FL 33912 P: (239)-919-4400, E: susan.colangelo@homeinsteadswfl.com.
  • Caitlin Mcdowell, Senior Nurse Manager at AdventHealth ED at Flamingo Crossings Town Center. 13323 Hartzog Rd, Winter Garden, FL 34787. P: (443)-536-6225. E: caitlin.mcdowell@adventhealth.com
  • Krystal Shephard, Southeast Regional Director, Theta Nu Xi multicultural sorority Inc. 3100 Seasons Way UNIT 101, Estero, FL, 33928. P: (786)-205-6367, E: krystalshephardbfly@gmail.com

Timeline

HOME CARE CONSULTANT

Home Instead SWFL
03.2024 - Current

QUALITY CARE COORDINATOR

Home Instead SWFL
09.2020 - 01.2024

HOME HEALTH AID

Home Instead SWFL
11.2017 - 09.2020

PATIENT TRANSPORTER

Adventhealth Celebration
01.2016 - 08.2016

SEASONAL CASHIER

Sea World
07.2015 - 01.2016

CASHIER

Chick-Fil- A
05.2013 - 05.2015

Bachelor of Science - Forensic Studies

FLORIDA GULF COAST UNIVERSITY

High School Diploma -

FREEDOM HIGH SCHOOL
Kirsten Vavala