Cari Tulley
Lake Havasu City,AZ
Summary
Results-driven professional with a versatile background in client care and personalized solutions. Recognized for collaborative leadership and a commitment to enhancing customer satisfaction through tailored service coordination.
Overview
34
34
years of professional experience
Work History
Home Care Consultant
Home Instead
San Juan Capistrano, CA
05.2022 - 03.2026
- Conducted comprehensive assessments to determine client care needs and preferences.
- Developed personalized care plans in collaboration with families and caregivers.
- Coordinated services between clients, families, and healthcare providers for seamless care transitions.
- Improved client satisfaction by providing personalized home care solutions tailored to individual needs.
- Provided transportation and appointments management.
- Assisted with end-of-life care.
Athlete Sales Associate
Nike Factory Outlet Store
Lake Elsinore, CA
11.2011 - 05.2021
- Assisted customers with product selection and provided recommendations based on individual needs.
- Maintained store organization and visual merchandising to enhance customer experience.
- Processed transactions efficiently while ensuring accurate cash handling procedures.
- Collaborated with team members to achieve daily sales targets and improve service quality.
- Trained new associates on product knowledge, sales techniques, and customer engagement strategies.
- Developed promotional displays to increase product visibility and drive sales initiatives.
- Handled merchandise returns and exchanges efficiently, maintaining positive relationships with customers during potentially challenging interactions.
- Boosted sales through effective up-selling and cross-selling techniques, tailoring suggestions to individual customer needs.
Senior District Manager
Pacific Building Care
Irvine, CA
09.1992 - 05.2001
- Set performance metrics and goals for revenue, P&L, customer service and customer retention in the commercial cleaning industry.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Liaison between company and owners to address and remedy ongoing concerns.
- Collaborated with owner to improve performance and grow sales.
- Expanded business, developed revenue and managed market gains.
Education
Laguna Hills High School
Laguna Hills, CA05.1984
Skills
- Interpersonal communication
- Schedule and Time management
- Case management
- Teamwork and collaboration
- Multitasking
- Retail merchandising expertise
- Problem-solving
Timeline
Home Care Consultant
Home Instead
05.2022 - 03.2026
Athlete Sales Associate
Nike Factory Outlet Store
11.2011 - 05.2021
Senior District Manager
Pacific Building Care
09.1992 - 05.2001
Laguna Hills High School