Jennifer Lacayo
Midlothian,VA
Summary
Dynamic Kitchen Manager with proven expertise at Sheetz, excelling in inventory management and staff training. Enhanced operational efficiency through effective stock rotation and developed standard operating procedures, ensuring compliance with health regulations. Recognized for exceptional problem-solving skills and commitment to delivering outstanding customer service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Sheetz
Richmond, VA
04.2024 - Current
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored kitchen staff to enhance culinary skills and operational efficiency.
- Developed and implemented standard operating procedures for food preparation and service.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Flex Supervisor
Sheetz
Richmond, VA
11.2023 - 04.2024
- Supervised team operations to ensure efficient workflow and adherence to safety protocols.
- Implemented training programs to enhance staff performance and service quality.
- Monitored inventory levels and coordinated restocking processes for optimal product availability.
- Managed scheduling and labor allocation to meet peak demand periods effectively.
- Developed strategies for improving customer service experiences and operational efficiency.
- Assisted other departments as needed to maintain smooth operations across all areas of the company.
Store Team Member
Sheetz
Petersburg, VA
08.2020 - 11.2023
- Provided exceptional customer service by assisting customers with product selections and inquiries.
- Maintained cleanliness and organization of store environment to enhance shopping experience.
- Operated cash register accurately, processing transactions and managing cash flow efficiently.
- Collaborated with team members to restock shelves and ensure product availability for customers.
Education
High School Diploma -
Sussex Central High School
Sussex CountySkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Attention to detail
- Problem-solving
- Ordering supplies
- Cleaning and sanitation
- Staff management
- Vendor relations
- Health code compliance
Timeline
Kitchen Manager
Sheetz
04.2024 - Current
Flex Supervisor
Sheetz
11.2023 - 04.2024
Store Team Member
Sheetz
08.2020 - 11.2023
High School Diploma -
Sussex Central High School