Jennifer LaGarde
Ware,MA
Summary
Experienced and dedicated HR professional with expertise in people operations and employee support. Passionate about optimizing HR processes, streamlining onboarding, and enhancing employee experiences.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Symbotic
03.2023 - Current
- Provide HR operational support to 800+ employees, ensuring seamless onboarding, compliance, and HRIS data accuracy.
- Complete I-9 verifications to ensure compliance with employment eligibility requirements.
- Support HRIS data entry, reporting, and system maintenance to ensure accurate employee records.
- Facilitate employee engagement initiatives, HR policy communication, and process improvements.
- Serve as the point of contact for employee inquiries including benefits and HR policies.
- Created and maintained HR process documentation to standardize onboarding, compliance, and employee support procedures.
- Implemented employee experience initiatives, increasing engagement scores and retention rates.
Human Resources Business Partner
Amazon
12.2020 - 03.2023
- Managed HR operations for a workforce fluctuating between 300-800 employees, focusing on HR compliance and data integrity.
- Provided frontline HR support, ensuring smooth onboarding, compliance with training, and help with questions regarding HR policy.
- Conducted New Hire Orientation to onboard and integrate new employees effectively.
- Administered HRIS updates, timekeeping audits, and workforce planning initiatives.
- Coordinated employee relations cases, policy adherence, and compliance audits.
- Partnered with leadership to enhance employee experience through HR process optimization and engagement strategies.
- Head of internal recruiting including creating job descriptions, sourcing, vetting, interview scheduling, and creating offers.
Customer Service Representative
Eversource Energy
12.2019 - 10.2020
- Assisted customers with account inquiries, billing issues, and service requests.
- Maintained customer records, ensuring data accuracy and compliance.
- Identified opportunities for process improvements to enhance service efficiency.
General Manager
Panera Bread
05.2010 - 12.2019
- Managed HR functions, including hiring, onboarding, training, and employee relations for a team of 50+ employees, including completing I-9 verifications as part of the onboarding process.
- Conducted compliance audits and ensured personnel records adhered to labor laws and company policies.
- Developed training programs to support team growth and operational efficiency.
Administrative Assistant
Bridgewater State University
09.2008 - 05.2009
- Provided administrative support, organized employee records, and maintained compliance documentation.
- Coordinated scheduling, managed office supplies, and supported HR-related tasks.
Education
Bachelor of Science - Communication Studies
Bridgewater State University
Bridgewater, MACertification
Human Resources Management Certification, Massasoit Community College, 05/21
Skills And Systems
- HRIS: Workday, UltiPro, Kronos, iCIMS
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Employee Onboarding & Offboarding
- Employee Engagement & HR Policy Communication
- HR Data Reporting & Process Optimization
- Employee Relations
Timeline
Human Resources Business Partner
Symbotic
03.2023 - Current
Human Resources Business Partner
Amazon
12.2020 - 03.2023
Customer Service Representative
Eversource Energy
12.2019 - 10.2020
General Manager
Panera Bread
05.2010 - 12.2019
Administrative Assistant
Bridgewater State University
09.2008 - 05.2009
Bachelor of Science - Communication Studies
Bridgewater State University
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