Pamela Mc Cowen
Palm Springs,CA
Summary
Strategic HR Business Partner and Senior Human Resources Leader with over 15 years of experience in consultative HR models. Aligns business objectives with workforce strategies to enhance employee relations and operational effectiveness. Skilled in interpreting employment laws and driving results through strong communication and analytical capabilities. Excels in talent management, employee engagement, and cultivating a positive workplace culture.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Amerit Fleet Solutions Inc.
08.2023 - Current
- Serve as strategic advisor to leaders across multiple functions, aligning HR practices with operational goals and organizational priorities.
- Lead complex employee relations matters, including investigations, conflict resolution, and performance management, ensuring compliance with applicable laws, regulations, and internal policies.
- Partner with leaders on succession planning, leadership development, and organizational design.
- Enhanced recruitment outcomes by implementing AI-enabled ATS tools and workforce analytics, resulting in reduced time-to-fill and improved candidate experience.
- Supported change management initiatives during restructuring and process improvements, facilitating smoother transitions for impacted employees.
- Utilized HRIS and reporting tools to ensure data integrity, compliance tracking, and informed leadership decision-making.
- Apply sound judgment and attention to detail when interpreting policy and assessing risk.
- Maintain strong working knowledge of organizational structure, job requirements, and compensation practices to provide accurate and effective guidance.
Regional Human Resources Manager
Telecare Corporation
05.2014 - 08.2023
- Provided HR leadership for multi-site behavioral health programs throughout California.
- Advised executive and site leadership on workforce planning, performance management, employee relations, and organizational effectiveness to enhance operational efficiency.
- Led full-cycle recruitment for executive, clinical, and hard-to-fill roles using structured behavioral interviewing and data-driven selection practices.
- Partnered with leadership to design equitable compensation and benefits practices that aligned with organizational philosophy and market conditions, ensuring competitive positioning.
- Implemented initiatives that enhanced employee engagement, strengthened retention, and fostered psychologically safe workplaces.
- Interpreted and applied employment laws, regulations, and internal policies to support consistent and defensible decisions.
- Demonstrated strong time management skills while managing competing priorities across multiple locations.
Senior Human Resources Administrator
CAPE Environmental Management, Inc.
01.2008 - 12.2014
- Drafted and implemented HR policies and procedures aligned with legal requirements and organizational standards.
- Conducted workplace investigations and advised leaders on resolution of sensitive employee relations issues, enhancing workplace trust.
- Delivered onboarding and training programs that increased leader effectiveness and supported employee integration.
- Strengthened HR systems and documentation practices, ensuring data accuracy and enhancing audit preparedness.
- Built deep understanding of organizational hierarchy, job structures, qualifications, and compensation practices to support informed recommendations and consistent application of policy.
Education
MBA - Human Resources Management
Trident International University
Cypress, CA 05-2015
Bachelor of Science - Organizational Management
University of La Verne
La Verne, CA05-2010
Skills
- Employee Relations and Investigations
- Employment Law Compliance
- Policy Interpretation and Application
- HR Strategy and Business Alignment
- Workforce Planning
- Talent Management
- Organizational Effectiveness
- Change Management
- Succession Planning
- Leadership Development
- Analytical and Problem Solving
- Time and Priority Management
- Written and Verbal Communication
- Stakeholder Partnership
- Diversity, Equity, Inclusion, and Belonging (DEIB)
- HRIS and ATS Systems
- Microsoft Office Suite
- Workforce Analytics
Certification
SHRM-CP, Pending, 05/01/26
Timeline
Human Resources Business Partner
Amerit Fleet Solutions Inc.
08.2023 - Current
Regional Human Resources Manager
Telecare Corporation
05.2014 - 08.2023
Senior Human Resources Administrator
CAPE Environmental Management, Inc.
01.2008 - 12.2014
MBA - Human Resources Management
Trident International University
Bachelor of Science - Organizational Management
University of La Verne