Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Langbein

Bend,OR

Summary

Part people-person, part trail buddy, and always ready with a leash and a good attitude. I love connecting with customers, geeking out over gear, and supporting brands that care about animals, the outdoors, and community. Whether it’s helping someone find the right fit for their dog or sharing a great trail tip, I bring curiosity, consistency, and a love for the details that make adventures better.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Union Investment Service Bank AG
02.2021 - 02.2025
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Sales Support Representative (Industrial Products)

BMI Group Ltd.
07.2018 - 01.2021
  • Organized client meetings and presentations, fostering stronger relationships with key accounts.
  • Coordinated logistics for trade shows and events, effectively promoting company products and services.
  • Participated in pre-construction meetings with clients, discussing their expectations and addressing concerns proactively.

Bakery Assistant

Backhaus Nahrstedt
07.2020 - 10.2020

Education

Bachelor of Arts - Financial Management

IU International University
Germany
09-2026

Associate of Arts - Industrial Management

Feldbergschule Oberursel
Germany
01-2021

Skills

  • Teamplayer
  • Customer focused
  • Problem solving
  • curiosity & creativity
  • adaptability
  • bilingual

Languages

German
Native or Bilingual
English
Full Professional
French
Elementary

Timeline

Customer Service Representative

Union Investment Service Bank AG
02.2021 - 02.2025

Bakery Assistant

Backhaus Nahrstedt
07.2020 - 10.2020

Sales Support Representative (Industrial Products)

BMI Group Ltd.
07.2018 - 01.2021

Bachelor of Arts - Financial Management

IU International University

Associate of Arts - Industrial Management

Feldbergschule Oberursel

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